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Business Profile

Auto Body Repair and Painting

Washington Auto Collision, Inc.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromKenneth K

    Date: 02/28/2023

    1 star
    The work product I received from this business has been repeatedly poor quality. The first couple fails, I let go, and I was able to cover the damage they did to the clear coat on my car with buffing and I still have the fasteners they left rattling in the door tray, but will require disassembling to find where they where left out of reassembly. But there is no buffing this.I have used them twice. First, my car and second my truck. A couple of years later, the paint looks awful. The clear coat has peeled and chipped. There's no way to say it nice.. they failed to perform quality durable work. I no longer believe the reviews for this business. Based on my experience, they do poor work, but stand behind it with more poor work, but what a huge problem to deal with body shop work. It's not my fault the business failed to get it right. I am just the guy paying the bill. Warranty or not, their failure to do the job right results in a lot of time and money I now must spend to get their work repaired. *** claims normal wear and tear.. sorry, the original paint is not peeling off like the paint this shop did. How is paint peeling off the door normal wear? The only peeling going on is the paint this shop did and in fact all the paint they put on my truck is literally peeling off. The original decade old paint is near perfect. The paint this business did is destroyed. That having been said.. this is the second fail. The first was my Camaro. The first attempt at paint was terrible! They put visibly yellow paint on a summit white car... when they tried again, at least it came out white... but there are lots of flaws and damage again to the clear coat. They used tape that tore off a section of the clear off part of the car they didn't even paint! Almost forgot to mention the HANDFUL OF FASTERS THEY DID NOT PUT BACK IN PLACE! Did I mention the overspray? Simply put, low quality sloppy work. So would I use shop again? Would you?

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