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Business Profile

New Car Dealers

AutoNation Chevrolet Spokane Valley

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for AutoNation Chevrolet Spokane Valley's headquarters and its corporate-owned locations. To view all corporate locations, see

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AutoNation Chevrolet Spokane Valley has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 3 Customer Reviews

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    Review Details

    • Brianna G

      Date: 07/19/2024

      I scheduled an appointment for oil change and maintenance. Received a call to confirm the appointment. Showed up for my appointment and the representative was extremely rude. He stated that I did not have an appointment. I showed him the voice mail as well as the confirmation email. He continued to argue that I did not have an appointment and asked if I would like to schedule something.

    • Jeannine D

      Date: 07/08/2024

      They lie about everything, when they are selling you a vehicle. You tell them that you want to go through a certain lender and they pull your credit on all, but the one you asked them to pull it on. We told them we didnt want oil changes paid for, but they put it on the contract anyway. We Took it back before the 90 days was up for things that were wrong and they didnt fix it and now we have to pay for the diagnostic of something that shouldve already been paid for. I will never send anybody there again and I will never buy anything there again. And it also was not only the salesman it was the finance person also.

    • Christina J

      Date: 05/12/2023

      DO NOT PURCHASE A VEHICLE HERE. AND UNDER NO MEANS SHOULD YOU USE THEIR SERVICE DEPARTMENT. Not only do they offer a 90 day warranty they dont uphold but they will talk you into purchasing one as well. Then they will charge you 600 dollars for a battery swap before your second payment on you new vehicle is even due. Their service department will be very clear, especially if you deal with **** or *******, that they arent the ones that sell the warranty so it is not their problem. And that its not covered and that they dont know whats covered in the 90 warranty. But even with not knowing about the warranty they will know YOUR issue is NOT covered. Then theyll say To call sales. When your upset about the cost ******* will tell you that maybe if you call sales and your really nice and take your review down that maybe theyll help you out with the cost. REVIEWS NOT COMING ******************* nice try though. So now were 600 bucks out for a battery on a new vehicle. They do not care about their customers they definitely arent doing their inspections because when this issues started we found multiple issues that would have been caught in inspection. They also do not Provide a copy on the inspection at time of sale or upon request. They try to run you through the ringer until you just give up. They ****. They charged ** 300 DOLLARS TO PUT A BATTERY IN. The battery itself was 300 bucks which is actually the only fair thing they did. But to charge 300 bucks in labor for a battery is ridiculous. $600 bucks out the door. But **** will tell you doesnt set the prices! We got screwed dont be **.Bought a 2018 ram on 03/15, been having issue for two weeks now. Dropped it off this morning.If you buy a used vehicle here, and it breaks down 5 weeks later they will not prioritize fixing it. They will leave you without a vehicle for an undetermined amount of time. They only care about the actual sale, not the customer they are selling it to.

    AutoNation Chevrolet Spokane Valley is NOT a BBB Accredited Business.

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