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Business Profile

Appliance Sales

Appliances 4 less, Tukwila WA

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Appliance Sales.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/08/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Dear Better Business Bureau,I am filing a complaint against Appliances 4 Less, located at [341 Tukwila **********************], due to their failure to address a defective product that caused significant property damage and their lack of response to my attempts to resolve the issue.Complaint Details: On April 17, 2025, I purchased a washing machine and a dryer from the Appliances 4 Less Tukwila store for $1200. The machine was delivered on April 18, 2025, and arrived dirty with visible hair inside the drum, despite being described as new, raising concerns about its quality and condition. Within 2 hours of installation on April 18, 2025, the machine leaked severely during its first use, causing over $34,000 in property damage to my home, as verified by a certified water damage company. I immediately sent video and photographic evidence of the incident to the store.Despite my efforts to resolve the matter cooperatively, the Tukwila store has:1. Ignored all communication after receiving the evidence 2. Missed multiple appointments without notice including one he requested, which I flew back for, only to be canceled last minute.3. Provided no refund, resolution, or compensation to date I have contacted the store repeatedly, preserved all communications, video evidence, and third-party damage assessments, and planning to engage legal counsel for this matter. Desired Resolution:1. Full refund for the defective washing machine 2. Compensation for the $34,000+ in verified property damage I have video evidence clearly showing the leak and resulting damage, which I provided to the store and can share with the BBB upon request to support this complaint. I am disappointed by the stores unresponsiveness and hope the BBB can facilitate a fair resolution to protect consumers and uphold business accountability.Please let me know if you require additional documentation, including the video evidence or damage assessment. Thank you!Sincerely,***** ****

Appliances 4 less, Tukwila WA is NOT a BBB Accredited Business.

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