We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Clothing Alterations

Shirley's Tape and Shears

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Clothing Alterations.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Jared C

    Date: 08/22/2022

    I have never in my life been more disrespected by a business than I was by **** at Shirley's Tape and Shears. My wedding is approaching on October 1, 2022. I have purchased suits for each of my groomsmen and needed to get them tailored. I googled local tailors in my area and Shirley's Tape and Shears was close and had great reviews. I reached out and was responded to right away. Everything seemed fine. **** requested that i come in Saturday afternoon. Not a problem. I got my groomsmen together and had everything ready. I reached out just before noon on Saturday and was told that i've been replaced for my time slot. again not a problem. So we ended up waiting around until 4, like she wanted. Even arrived 20 mins early to make sure we weren't late. Made the decision not to go in until 4 because it was by appointment only. Wanted to give the other customers the respect of their time slot. We all walked directly across the street and sat the benches outside of a bar and had a beer. I messaged **** letting her know we are across the street and to let us know when she is available. The only replies i got back was "I saw you come to the door" so i said "yep, just waiting for the 4pm slot to be ready" Last message i got back was "Nope. I'm Done'.One of my groomsmen works for the railroad and doesn't have a set work schedule. It's somewhat difficult getting all the guys together so we can get all this done before the wedding. I have no idea why she felt it was acceptable to treat a customer this way, especially when i was bending over backwards to jump through her hoops. I'm not sure how she got good reviews but if i could give negative stars, i absolutely would. Save yourself the hassle and disrespect and go somewhere else. That's what i will be doing now. But she can't be allowed to think this was at all acceptable. Never have i been so blatantly disrespected and blown off by a business before.

Shirley's Tape and Shears is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.