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Business Profile

Lawyers

Rausch Sturm LLP

Reviews

This profile includes reviews for Rausch Sturm LLP's headquarters and its corporate-owned locations. To view all corporate locations, see

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Rausch Sturm LLP has 12 locations, listed below.

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    Customer Review Ratings

    1.06/5 stars

    Average of 34 Customer Reviews

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    Review Details

    • Review fromDJ C

      Date: 05/05/2024

      1 star
      One of the most evil companies in existence.They train their agents to be manipulative, calloused, and generally uncaring.You CAN NOT win with these people. Hope and pray you never have a debt that winds up in their hands.They will lock you out of your online account so that you miss payments and they can get more from you, escalate to wage garnishment, etc.
    • Review fromLisa V

      Date: 05/04/2024

      1 star
      I have never had a communication from this law form nor have I ever given them authorization to my account. The statute of limitations in ** are 6 years. Ive never received any correspondence, yet they garnished my account, cause overdraft fees, and garnished my child support as a single mom with two kids! They wiped my account to zero taking ****** out with no communication or authorization. I cannot get a hold of anyone at the firm, nor can I receive a call back within business hours. This is violation of my rights.
    • Review fromDenise F

      Date: 03/26/2024

      1 star
      I can not get anyone to put into writing that the lien on the home will be released once we pay close to $10,000 off. I am asking for an email or letter confirming that the lien on my home will be removed and I am not getting anyone to state this will be done.
    • Review fromPaula L

      Date: 03/18/2024

      1 star
      The worst company no compassion, and very callous people. They dont consider the facts that led to non payments.
    • Review fromB. N

      Date: 03/15/2024

      1 star
      Shady practice of sending mail (a) with no postmark and (b) sending time-sensitive material to wrong address and expecting timely responses. ZERO stars.
    • Review fromANGELA W

      Date: 03/05/2024

      1 star
      VERY HARD TO DEAL WITH. WAS SICK AND NOW THEY WON'T ACCEPT MY PAYMENTS FROM THE ONLY ACCOUNT I HAVE!!!
    • Review fromKelly W

      Date: 12/20/2023

      1 star
      I have been trying to get my file number[s] as they have informed me there is more than one but I am told to call, wait on hold for 45 minutes, they will let me know one and then I am to hang up wait another 45 minutes to get another one until I have them all. There is no way to clear the debt if the collector is not allowing you to but will add more interest to stuff their pockets. No help. Horrible customer service.
    • Review fromHunter K

      Date: 10/27/2023

      3 stars
      The representative was very helpful. she noticed that I was trying not to cry when I was explaining my situation and was extremely empathetic and caring. My complaint is that I am not able to log into my online account to pay even though I have triple checked my information each time. The representative told me that there was a known problem of people trying and not being able to log in, but wasnt able to help me with that at that time. I do not like paying over the phone and I am much more likely to remeber to pay if I can do it online. PLEASE FIX THIS
    • Review fromArgelio R

      Date: 07/30/2023

      1 star
      Rausch Sturm is the ***** incarnate. They stole $3500 from me and ********** allowed them to do it.
    • Review fromMichelle G

      Date: 06/01/2023

      1 star
      I'm still waiting, 3 weeks after I paid my debt, for the attorneys to even answer an email of inquiry from their phone representatives,vregarding status updates foe a letter of satisfaction.
      Extremely slow and the attorneys dont respond to the client, even after three weeks.
      This is ridiculous!
      P.S. customer service representatives were always kind and friendly. ** *******

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