Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Hardware Sales

Harry's Ace Hardware & Rental

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hardware Sales.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromMichael C

    Date: 06/10/2025

    1 star
    ******* Ace Hardware did almost $400. worth on my lawn tractor in March of 2024. This year being retired and living on a pension, I decided to do he tune up and other work myself. Changing the oil and filter was no problem. However, I was unable to remove the blades on the lawn tractor. The next day ******* picked up the tractor. ***** called me and said the machine had no oil in it and was leaking gas. This was actually two lies. During the phone call there was no swearing and threats on my part. ***** stated "why are you picking on me?" Is this the playground at recess? I told him to replace the blades and sharpen the extra set. He then hung up the phone. The tractor was returned and I wrote a check for $95.29 on May 15, 2025. I then showed the driver that there was indeed oil on the dipstick. I also started the tractor and there was no leaking gas anywhere. I even showed the driver where the tractor is parked in the garage. There were no fuel stains. I believe ***** was lying to make more money. I would complain to the BBB but they are not a member. A call to Ace Hardware corporate headquarters was utterly useless. I will never do business with this store again. I strongly suggest you do the same.
  • Review fromScott B.

    Date: 02/07/2024

    1 star
    This hardware store is fine for small items. However, be very careful with respect to small engine repair or purchasing gently used small engine items such as snowblowers or lawnmowers. I found the owner to be dishonest and very defensive when i had issues with my machines after pick up. Furthermore, what was promised was not delivered and when i brought that to his attention he was argumentative and very unprofessionalism. For those reasons I no longer shop there.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.