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Business Profile

Hardwood Floors

Hunt's Flooring
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BBB Accredited BusinessA+Rated by BBB

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Customer Review Ratings

1

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Review Details

  • Jay J

    Date: 02/15/2024

    I tried to work with this business owner (****) as he sold my wife carpeting that he said was indestructible both for our bedroom and our staircases. I gave you a deal... blah ....The carpeting will hold up to your dogs... Blah...It's not even been two years and our carpet in our bedroom is ruined...seams from his installer Carpet **** (lying loser) are showing in the middle and he claimed that our carpeting was soaked with water and caused the damage. Idiot. The owner lied and refuses to warranty our carpet. Run...run...run from this business. Stay away. Stay away...Stay away. Untruthful bait and switch master.UPDATE TO OWNERS Response see his personal attack as well.You did not "try" to send someone over, you DID sent someone over to our house after I called in the complaint.Your employee called from our bedroom stating that there were issues with our carpet and the installation. The seam in the middle was an installation issue and the carpet stands coming up all over were noted. The installer used, **********, worked for you as a subcontractor and we knew him. YOU told us we could pay him cash to save money. Again, he subcontracts for YOU and I can prove it. You pawned off the problem stating WE hired **** to get out of your responsibility (insert move heaven and earth eyeroll).The only response you gave was to have our carpet cleaned professionally and you DID NOT come out and move heaven and earth to help us out (pathetic response). If you truly cared about the customer as you say, you would have came to our home and took care of the issues YOUR employee reported to you.As for your personal attack mentioning my profession and job location (Libel occurs when a false statement is published in written form and does harm to a victim), I will pursue your claim of me "strong-arm a taxpayer" as I never mentioned my profession or where I worked. You brought that into the conversation. I am a consumer and have rights to complain about a business.

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