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Business Profile

Auto Parts

Limitless Purified Nanotechs

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Parts.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/08/2022

    Type:Billing Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I saw a free offer for a bug zapper on ******** where they said I only have to pay the shipping and handling which was $8.49. I paid that on 7/20/2022. 5 days later on 7/25/2022 I saw a charge on my credit card for $59.45! I didn't authorize this and when I called them they gave me the run-a-round saying that I joined a subscription service with them and that the $59.45 was a legitimate charge and that they were going to charge me this every month. THIS IS FRAUD! I filed a fraud dispute with my credit card company (they are issuing me a new card) also but wanted to let the BBB know about this so that no other senior citizens are scammed like I was! below is the line item as listed on my credit card (recent charges).Monday July 25, 2022 LIMITLESSPURIFIEDNANOT *********** WI Amount $59.45

    Business Response

    Date: 09/02/2022

    July 20 covering shipping and handling

    its a promotional offer and all he needs to do is call and cancel

    he needs to call within 48 hours to cancel the monthly subscription fee. The charge went through and they are valid. 

    Customer Answer

    Date: 09/02/2022

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

    I called them twice and neither call allowed me to cancel. They told me that  there's nothing I can do to stop the "subscription" fee of $54.95 per month. I talked to them for a long time and they said they couldn't help me and that I had to write the company to cancel. I ultimately had to dispute the charge with my credit card company and they did an investigation and gave me my money back, then I had the credit card company issue a new card number and cancel my existing card so it couldn't be charged. They are lying if they say all I had to do is call, plus I NEVER signed up for any "subscription service" This was supposed to be a bug zapper device that they said I won and all I had to do is pay the shipping charge of about $8.00. They are a scam and they should be closed down. 

    Regards,

    *****************************

Limitless Purified Nanotechs is NOT a BBB Accredited Business.

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