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Business Profile

Coupon Services

Fetch

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Coupon Services.

Reviews

Customer Review Ratings

4.42/5 stars

Average of 1,470 Customer Reviews

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Review Details

  • Review fromApril M

    Date: 03/28/2025

    1 star

    April M

    Date: 03/28/2025

    Fetch have ripped me off for the last time. 5 time for points totaling $75.00 dollars. I text customer service told me they would put a ticket in and someone would get back to me. and no response. Everyone was declined. Never get any points back either. I am very upset I worked hard to save points to get nothing. I would like my points back or give me my ****** gift card that I put in for. I advice customer do not do business with this company. its a rip off.

    Fetch

    Date: 03/29/2025

    Hello! Please reach out to *************************************************************** for further assistance.
  • Review fromCyndi J

    Date: 03/27/2025

    5 stars

    Cyndi J

    Date: 03/27/2025

    Easy enough to earn points, you can be as active or as inactive as you want. I personally don't usually buy items "just to get points" unless they are ones that I use or would like to try. Games are a fun way to grab new points too.... One thing I do not like is the shop feature where you get points p/$ for shopping thru Fetch at ****, ******* etc........ It takes months & months before those points are awarded and if something ends up being returned the points are taken away.

    Fetch

    Date: 03/28/2025

    Thank you for your feedback and for testing out Fetch Shop. We will be sure to pass along the message!
  • Review fromNancy S

    Date: 03/24/2025

    5 stars

    Nancy S

    Date: 03/24/2025

    I LOVE IT!!!!! The best program to get rewards i have seen, and i never have to buy things I don't normally biy! When there is a problem, they respond quickly and satisfactorily! If you aren't using this app, you are really missing out! Download it today.

    Fetch

    Date: 03/25/2025

    We're pleased to know that our app is five-star worthy!
  • Review fromKelly Y

    Date: 03/22/2025

    5 stars

    Kelly Y

    Date: 03/22/2025

    I've redeemed points for gift cards several times ove the past couple of years. Easy to earn points.

    Fetch

    Date: 03/24/2025

    Yay! Thank you for the kind words, *****!
  • Review fromHunter F

    Date: 03/20/2025

    5 stars

    Hunter F

    Date: 03/20/2025

    Fetch is an awesome company. Im proud to be a user. Any issues i have had have been resolved in a timely manner. Overall, defintely a 5 star company. Other companies could take a lesson from their customer service; which is excellent.

    Fetch

    Date: 03/24/2025

    You are too kind. We will be sure to pass along the message!
  • Review fromMs Donna W

    Date: 03/19/2025

    5 stars

    Ms Donna W

    Date: 03/19/2025

    The app is getting better, have had it for a few years but wasnt sure about how you get your bonus points. Feels Senior friendly now !

    Fetch

    Date: 03/20/2025

    Greetings! Here is an article that will take you through the steps of redeeming a reward: **************************** If you have any questions about this, we are happy to help at *********************************** We hope that you enjoy your gift card!
  • Review fromMary P

    Date: 03/18/2025

    5 stars

    Mary P

    Date: 03/18/2025

    It's a great app. I haven't been able to redeem my points yet, but hopefully I can now. I'll keep on clicking!

    Fetch

    Date: 03/20/2025

    Greetings! Here is an article that will take you through the steps of redeeming a reward: **************************** If you have any questions about this, we are happy to help at *********************************** We hope that you enjoy your gift card!
  • Review fromKimberlee G

    Date: 03/17/2025

    5 stars

    Kimberlee G

    Date: 03/17/2025

    I dont like that I cant use my current game also that I have to shop through the fetch app in order to get points for apps that I already use. I should be able to shop on my app and the. Move the reciept to fetch.

    Fetch

    Date: 03/18/2025

    Hello! We appreciate this feedback and will gladly forward it to our Development Team for consideration. Should you have any additional recommendations, please send them over to ***********************************
  • Review fromElena P

    Date: 03/16/2025

    5 stars

    Elena P

    Date: 03/16/2025

    Need back the rulet ASAP, thank you, please put it back, everyone is waiting for it.

    Fetch

    Date: 03/18/2025

    Hi! While the Daily Reward is no longer available, we have launched Fetch Play! With Fetch Play you can earn more points more often, and its always available. Head to the Social tab, tap Play and check it out!
  • Review fromRebecca F

    Date: 03/16/2025

    5 stars

    Rebecca F

    Date: 03/16/2025

    The app is pretty easy to use, there are a lot of special deals (like if you spend a certain amount at one store you get extra points, stuff like that) and there are many options for redeeming your points. Support is also very quick to respond and helpful.

    Fetch

    Date: 03/21/2025

    Thanks for being part of the Fetch family!

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