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Business Profile

Soliciting Organization

Police Officers Support Association

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Soliciting Organization.

Complaints

This profile includes complaints for Police Officers Support Association's headquarters and its corporate-owned locations. To view all corporate locations, see

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Police Officers Support Association has 2 locations, listed below.

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    Customer Complaints Summary

    • 25 total complaints in the last 3 years.
    • 4 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/03/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Via ********* I purchased a trip including flights and hotel. I purchased travel protection from **************. The flights were on ************** who lost my luggage. I have not been reimbursed for lost luggage. The trip was 8-15-24 thru 8-30-24 to *****. The trip return date was said to be a questionable 8-30-24. It took 3 days to get there so I purchased a return trip for 8-31-24. It was not. It was an actual return date of 8-30-24. I had to rebook the return flights at a huge cost. I arrived in ***** on 8-18-24. My luggage was not at the terminal. I filed a claim with Delta (carrier) and with my travel insurer (*******). I am being given the run around regarding both claims (***** (lost luggage), travel insurance Alliance Global. My luggage was lost for five days and I was told what items I could purchase to hold me over until my luggage arrived (8-23-24). I contacted the airlines to report the lost and Alliance to file a claim. I later submitted receipts. ***** and ******* have refused to give me a valid Claim number (called both of them over 30 times) including once while abroad. Now ******* Global states I must file first with ***** so they can reimburse me for the lost luggage and they would cover the remaining costs for my purchases. ******* will not reimburse me. ***** is just giving me the run around. All telephone numbers they have given me lead to a return loop and are not valid. *********, ***** and ******* I hold liable. Priceline because they placed me in a horrible hotel where my laundry 25 items were returned to me at 14 with two items not mines. The hotel also flooded and I was told to stay in the lobby. The lobby flooded. The police seized my photos of the havoc.Air France at Cairo international apologized for losing my luggage.I am out over $2500 for this trip. MC# ********** Allianz plan # EUSP2428409327.

    • Initial Complaint

      Date:09/30/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Numerous calls being made to my 97 yr old Mother with subsequent mailing about a $ ***** pledge she supposedly made. Seriously, a 97 yr old has memory and comprehension issues Take her off the phone and mailing lists.Filed on behalf of ******** **********, *******************************************

    • Initial Complaint

      Date:09/10/2024

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company calls and sends invoices to my elderly 85 year old mother suffering from dementia. My mom mistakenly has talked to these people and they keep calling and sending invoices despite my repeated attempts to get them to stop. I want this complaint formally reported to the Better Business Bureau.

    • Initial Complaint

      Date:08/07/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This business calls multiple times a day from multiple phone numbers it is always the same telemarketer. I have asked numerous times to remove my phone number from the calling list and he continues to talk and spill out his story I want to be removed from this person's companies whatever they are phone calling list immediately. I have the right to not be harassed by them and that is what they are doing!

    • Initial Complaint

      Date:03/21/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 1/18/25 i agreed to to donate $25 to this organization.i started being harrased almost immediately with constant phone calls from different numbers. i could not answer my phone. If i did it was a robotic weird voice going over and over to use a credit card #. i have finally (today) given the $25 as i said i would but cannot see how to remove my number from them. i am afraid they will never stop calling me. it has been a nightmare every time my phone rings. I will never agree to giving a donation from someone i don't know again. ( i give to the aspca and other animal orgs) please help me get off their list, and i have a feeling i am not the only one being harrased and from all types of organizations it is associated with the police.

    • Initial Complaint

      Date:03/05/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      **** called about supporting the police officers support association and them wanting donations to support injured or officers killed in the line of duty. I inquired about why they would robo call me (something that is illegal in ********) and an English speaking lady told me that they were a legitimate charity. On further research this is a lie the phone number was auto IDed as likely scam. These people are some of the worst. Its a shame someone is not able to shut these types of scams down.

    • Initial Complaint

      Date:02/08/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Im getting numerous calls from someone posing as the police officers association. There are numerous calls a day from a man wanting donations. This is same man calling from numerous local phone # s. I have asked his name one time it was *** another time it was ***. I have asked numerous times to be removed from the calling list and he just hangs up. I am sure that this is a scam just making you aware I can write down local numbers because it continues and its been continuing for over a year. If youd like me to follow up with phone numbers, I can do that.

    • Initial Complaint

      Date:02/08/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      CONTINUOUS SPAM CALLS TO AN 11 YEAR OLD CHILD. POOR CHILD IS PETRIFIED!

    • Initial Complaint

      Date:01/15/2024

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      First let me say I did not do my due diligence and investigate this organization.I received a call from the Police Officer's ******************** Association asking for a donation in late November or early December. I remitted my pledge ticket on January 9, ****. I decided to look them up by address and found out the building, address **************************************************************************** is a *** Store. I don't know if this is common practice but something like a police PAC should have a **************** not a *** box. If this is legitimate, then please disregard.

    • Initial Complaint

      Date:01/13/2024

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      After repeated times explaining I am not interested in donating they refuse to stop calling. I am getting 6-8 calls a day. This is bordering on harassment.

    Police Officers Support Association is NOT a BBB Accredited Business.

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