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Business Profile

Paving Contractors

Williams Paving LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Paving Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:08/15/2023

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Inquired about getting my driveway ends extended and to have my driveway sealed. Quote was $1,000. ******* offered $900 since he would be in the area. Driveway was done but spots were left unsealed and a huge crack that was NOT filled or sealed. The extension has grass growing through the fresh asphalt he laid that he said WOULD NOT occur. He multiple times stated he would make it right. Excuses as whether or “too busy” were given to me until he completely stopped responding to me. He stayed a 5 year warranty would be given. I do have this on file. After 2 1/2 months of contacting him to make it right I have YET to have the contract honored and my driveway fixed. His word on his work was not honored. I’ve called, texted and messaged his business page. I’ve even reached out to his mother by phone as I thought we were within a communicating level. I have every text message screen shot and I have the logged calls I’ve made regarding this. I am now out of $900 and splotches on my driveway along with grass growing through the asphalt which will now ruin the work already done so far with out correction. This is absolutely embarrassing as I personally reached out to offer business to a company when I already had another company offer to do my driveway. I want the service I paid for. I want my driveway sealed (crack included) as well as the “wings” as he calls them corrected with the grass growing through. Otherwise I want a refund so I can pay a appropriate company to do the job right the first time. Unable to upload text messages but if needed I can email them.

    Customer Answer

    Date: 08/16/2023

    This matter has been resolved.

Williams Paving LLC is NOT a BBB Accredited Business.

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