Hearing Assistive Devices
HearTech LabsInformation and Alerts
Alert Details
This business has 1 alert.
Alert
On March 19, 2020, Better
Business Bureau recognized a pattern of complaints from consumers regarding
product quality and customer service issues. Consumers allege they order and
pay for products from HearTech Labs, but allege they have a difficult time
returning the product and obtaining a refund even though the company offers a
return policy. Consumers claim the company is unresponsive to requests for
assistance.
On March 23, 2020, Better
Business Bureau reached out to HearTech Labs asking them to respond to the
pattern of complaints, but as of April 9, 2020, they have not responded.
Consumers can file
complaints with Better Business Bureau at www.BBB.org,
as well as with the Wyoming Attorney General’s Consumer Protection Office at [email protected].
Important Information
Believed to be out of business
According to information in BBB files, it appears that this business is no longer in business.
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