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Business Profile

Cabinet Manufacturers

DesignRite Cabinets and Millwork Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cabinet Manufacturers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:16/01/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Will not respond to on any form of communication. Last I heard from him was Dec 12 saying he would have someone finish the work in the next week. Now will not respond. Initially in the summer he did not come back to my house for 9 weeks. Finally responded saying he had a family emergency. Then took second payment which was suppose to include him purchasing my counter tops. Which was discussed I would have my own company do it. He said he would do it. Then he refused. But already had the money. Also he was attempting to charge tax again on each payment. Which I told him cant happen as the total cost included GST therefor you cant charge me GST three more times. He finally agreed I could use the final payment amount still owed to him upon completion towards the countertops and he would give me the remainder by *********. Has not happened. Total- $28,758.08 1st payment (50%) $14,379.40 2nd payment(35%) $10,065.00 Second payment included $5200 towards countertop allowance 3rd payment(15%) $4314.00 - was used personally for my countertops and ****** told me he would pay me the difference. Total - $

DesignRite Cabinets and Millwork Inc. is NOT a BBB Accredited Business.

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