We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Handyman

PR Handyman

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Handyman.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:01/08/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On **** ** PR Handyman arrived 2 weeks early to dig up our lawn to pour a sidewalk. They had a cancellation for that day so just showed up to do the work. The lawn was left dug up until **** ** when they finally poured the cement. Through that period of time we had to wait for them to put up warning tape as we were afraid that someone might trip and fall. We also paid him *****. as a half payment. On July 30 he informed us that the bill was ****. Our quote from him for the job was ********* He claimed that because they had to hand dig the hole instead of using a backhoe it would cost us more. He was not taking in to consideration the fact that he started the work early because someone else had cancelled the work for that day. On the day the cement was poured we had ****** Ready to pay him the rest of the ******** that he had quoted us. However because they had to hand dig it was ***** more. If the job had been done when it was planned he could have machine dug the hole. As we only had ***** In the house he settled for that. After the cement was poured *******, the owner, said they would be back in a couple of days to finish the job. On Monday, **** ** we called him to see when he would be coming to remove the boards and clean up . ******* said it would have to dry for a month, we told him that was not acceptable and we wanted him here tomorrow to remove the boards and clean up. He did arrive today, removed the boards but did not clean up. We are now left with the clean up plus as he didnt leave us any sod we will have to fill in that area ourselves. ** * ** ** ***** *** *** ** **** ****** I find this unacceptable.

    Customer Answer

    Date: 07/08/2023

    Just an update to let you know that the sidewalk has to be replaces as it is a safety hazard.  Two contractors have confirmed the removal of the cement.

PR Handyman is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.