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Average of 12 Customer Reviews
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Review fromWayne S
Date: 23/05/2025
5 starsWayne S
Date: 23/05/2025
This company did everything rght! From first contact for preliminary info to post-project follow-up the communication has been outstanding. The technician that performed the mitigation work- ***** - did an outstanding job of the actual mitigation work - he did his work meticulously - quiet as possible, efficient and with a very high degree of cleanliness. He explained everything and was very informative. We had readings of 450 at times with normal levels being around 325 and within 24 hours it was down in the 30's and today's reading in my living room is 13. The system works beautifully - very quiet and very effective!I woukd highly recommend RadonCare to anyone needing radon mitigation - they are really the leaders in this field.
RadonCare
Date: 26/05/2025
Hi *****, Thank you so much for this wonderful review and for all the support you've shown us across every platform. Your kind words, emails, and feedback truly mean the world to our team.We're so glad to hear the system is working exactly as it should: quiet, effective, and with such a strong drop in radon levels. ***** will be especially happy to hear your comments; he takes great pride in doing careful, clean work, and it's clear that came through.Its been truly an absolute pleasure working with you, and were sincerely grateful for the trust you've placed in us. If you ever need anything down the road of course don't hesitate to reach out to us. We'd love to stay in contact!-RadonCare TeamReview fromColin B
Date: 13/05/2025
5 starsColin B
Date: 13/05/2025
Good customer service throughout with experienced and professional installers and a high standard of quality.RadonCare
Date: 14/05/2025
Thank you for your trust in our service and for taking the time to share your feedback. We truly appreciate your support. Please don't hesitate to reach out to us should you have any questions in the future.- RadonCare TeamReview fromKirk B
Date: 30/04/2025
5 starsKirk B
Date: 30/04/2025
The installation went very smoothly. The system is working very well with radon levels reduced by over 90%. Highly recommended.RadonCare
Date: 01/05/2025
Hi ****,Cannot thank you enough for taking the time to leave us a review. It's been a pleasure speaking with you during your mitigation process. Wishing you all the best!RadonCare TeamReview fromDouglas F
Date: 12/03/2025
5 starsDouglas F
Date: 12/03/2025
Great work, great results, they were here on time and did the work efficiently. Good clean up etc. exactly what you want in servicing your home.RadonCare
Date: 13/03/2025
Thank you for your kind words ****! It's great to hear that our team met your expectations. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience. If you have any questions in the future, please dont hesitate to reach out to us.- RadonCare TeamReview fromAllen L
Date: 19/02/2025
5 starsAllen L
Date: 19/02/2025
House build was in 1964 come with water well, basement. Long term average was 356 bq M3. After installation migration system, average drop down to 37 bq M3.Very well professional installation migration system except vent go outside. Should have protection from heavy downpour rain and small bugs.RadonCare
Date: 13/03/2025
Hi *****, Thank you for sharing your experience! We're glad to hear that your radon levels dropped significantly after installation and that you were happy with our professional service.Regarding your concern about the vent, wed like to reassure you that a sub-slab depressurization system is fully sealed, meaning humidity, water, and bugs cannot enter your home through the system at any time. The exterior vent is designed to withstand outdoor conditions, and while rain exposure is normal, water does not flow back into the system.For optimal performance, the vent remains open to ensure proper airflow, as additional coverings like insect screens can become blocked by leaves, ice, or debris, which could reduce efficiency. However, if you have any concerns, were happy to discuss solutions that maintain the effectiveness of your system. Feel free to reach out anytime.- RadonCare TeamReview fromJordan B
Date: 16/11/2024
5 starsJordan B
Date: 16/11/2024
Needed radon mitigation in ************* (if you're in ********, do yourself a favour and do a radon test over the winter), and chose ****** at RadonCare for advice and install. The price was good and the installation professional. I also got him to install a whole home air filtration system that's really helped with the wildfire smoke in the *******.RadonCare
Date: 17/11/2024
Thank you for your feedback!- RadonCareReview fromSean P
Date: 20/12/2023
5 starsSean P
Date: 20/12/2023
We had a fantastic experience with RadonCare. We reached out to a few vendors initially and RandonCare was the only one we felt confident proceeding with. We were able to schedule a call with ****** ahead of the installation where he gave us a detailed breakdown of the system, potential installation challenges, location options, and lots of insight into the what was involved in the process.On installation day ****** walked us through all the testing performed, recommended installation locations and trade offs, and worked with our feedback to create the best solution for our in progress basement renovation (routing plumbing to minimize impact in the room). Work performed was neat and professional and ****** was great to work with. ****** also caught a missing check valve in our sump and installed it while setting up the mitigation system.For reference, our long term measurements before installation were around 280 Bq/m3 after ~40 days measurement, and have now dropped to ~25 Bq/m3 after ~20 days measurement. We couldn't be happier with the experience!RadonCare
Date: 21/12/2023
Hi S&C, Thank you so much for taking the time to share your experience with RadonCare. We're thrilled to hear that you had a fantastic journey with us, and we truly appreciate your trust in choosing our services especially with other available options.We're all about making the process as transparent and tailored to your needs as possible. We are pleased to hear ****** both ensured the proper functioning of the system but was also able to contribute some tips for consideration while you completed your basement renovation project. We have been fortunate to see many wonderful houses and love to pass on what we've learned even if it doesn't pertain to radon. We understand the importance of minimizing impacts, and we're delighted to have been able to work with you to create the best solution.Seeing your radon levels drop significantly from 280 Bq/m3 to 25 Bq/m3 in such a short time is truly rewarding for us. Your satisfaction is our top priority, and we couldn't be happier that we could meet your expectations.If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thanks again for choosing RadonCare!- RadonCare TeamReview fromJohn A
Date: 12/04/2023
5 starsJohn A
Date: 12/04/2023
A big thank you to ****** for taking the time to stop in and do an inspection of our home for radon mitigation. Our home is located near *********, **. I had contacted RadonCare yesterday morning. As it turned out, ****** was on the road for business and was coming through our area within a couple hours.He stopped in and did an initial assessment of the proposed radon mitigation work. This was a walk through to get an idea of my options and what would be involved. ****** is concise, professional and has a great deal of experience with this type of work. I retired as an electrical maintenance inspector in heavy industry and after having met with ******, I am very confident that he would do a great job.RadonCare
Date: 19/04/2023
Hi ****, It was a pleasure meeting you - we are so glad we were able to offer a bit of advice and lend a hand. Thank you for your kind words and for taking the time to share your experience with us!- RadonCare TeamReview fromKathryn W
Date: 07/12/2022
5 starsKathryn W
Date: 07/12/2022
RadonCare was great to work with. Very knowledgeable. Answered all my questions with a great deal of patience. Work was done meticulously, there was no cleanup to be done because the installer had cleaned up very well after himself. Best of all, our Radon levels are much lower! Down to under 15 bq/m3 from as high as 398 bq/m3.RadonCare
Date: 08/12/2022
Thank you for your kind review *******! We aim to complete the most thorough job possible and do not mind at all any and all questions. Please don't hesitate to reach out if we can answer any more. - RadonCare TeamReview fromTiago D
Date: 29/10/2022
5 starsTiago D
Date: 29/10/2022
I am impressed with the services provided by RadonCare... Andrew and **** went above and beyond explaining any questions I had and addressing any concerns regarding the Radon levels at my home. I researched a lot about Radon and how to mitigate it and I was initially considering doing it myself (drilling the slab, installing a vent and sealing some cracks)... After speaking with a couple of other companies/competitors, I was confident I could do the same thing they were proposing it. When I met Andrew (assessment/sales), I was impressed how much knowledge he was able to share and how their mitigation considerations go beyond the Radon itself. **** (installation/services) did exactly what was proposed by Andrew, no surprises. Now, a week after the system was installed, radon levels decreased from 150-280 Bq/m3 to 15-60 Bq/m3... In addition, a good surprise, my basement now is warmer than it was before, probably due to the efficiency of sealing all the surroundings of the basement. If you are considering mitigating Radon at your place, you should AT LEAST talk to Andrew! Great job!RadonCare
Date: 31/10/2022
Thank you so much for taking the time to share your experience with us Tiago! Andrew and **** have a wealth of knowledge to share and both are quite particular about making sure the system is perfect - above and beyond the radon levels. We are glad to hear you are pleased with the results. If you have any questions whatsoever as you continue to test please don't hesitate to reach out to us! - RadonCare Team
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