We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Beauty Salon

Avalon Salon & Spa

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Beauty Salon.

Reviews

This profile includes reviews for Avalon Salon & Spa's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Avalon Salon & Spa has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Avalon Salon & Spa

      1516 11 St SW Calgary, AB T2R 1G9

    • Avalon Salon & Spa

      1330 - 15 Avenue SW Calgary, AB T3C 0X8

    Customer Review Ratings

    1

    Average of 1 Customer Review

    Want to share your experience?

    Leave a Review

    Review Details

    • Chloe H

      Date: 02/09/2022

      I told Avalon I wanted a tight perm, repeatedly; while making the appointment, when I met the hairdresser, talked about my hair goal, telling him the rods used in my previous successful perm. I couldn't even finish my sentence. He told me, he knew what he was doing and to trust him. My hair was barely curlier than how it was prior to the perm. There were some more defined large curls on the top and that *** have been from me putting a towel on top of my head. I told him that it wasn't the perm I asked for. I showed him a pic. He said the perm in the pic worked because I had short hair. I showed him a pic of me with the same perm on long hair. He told me my hair was damaged and that's why I got what I got from him. I spent hundreds of dollars on products to help me figure out what to do with the awful perm. I also booked another perm at another salon and risked the potential of my hair falling off. I never had 2 perms within a few weeks of each other but I couldn't work with what I got. There were chunks that didn't take because of the stress. But overall, the 2nd perm was so much better and it showed that my hair was not damaged prior to the first perm; it could handle a tight perm. It was so healthy that 95% of my hair was able to handle the 2nd perm. I went back telling them, you said my hair was damaged and that's why the perm didn't work, but now I have proof that the perm I wanted was possible with my hair. Since it wasn't my fault, I want my money back. They refused and said they never give refunds. I didn't think that was an acceptable response for the stress and money they cost me from their inability to do what I asked and now, their inability to take accountability. They made excuses and redirect the blame. Telling me that they were offering an olive branch by letting me get products and other services. I already spent enough money on products because of them. I didn't want their service either. I just wanted my money back. I haven't gotten it.

    Avalon Salon & Spa is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.