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Business Profile

Colleges and Universities

Ambber & Salma College of Esthetics & Spa

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Ambber & Salma College of Esthetics & Spa's headquarters and its corporate-owned locations. To view all corporate locations, see

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Ambber & Salma College of Esthetics & Spa has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/06/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The transaction occured on **** ** **** via E-transfer. The amount of money transferred is ***** **** The business was offering a course for makeup and hair do. I enrolled my wife into this course, before enrolling however I asked about the refund procedure and was told I would have 3 business days to get a refund for tuition fee. After my wife attended her first day on **** ** **** she realized the instructor ***** did not have much knowledge about the course she was teaching. So we tried to call her and ask about her teaching techniques. During which she became aggressive over the phone because we questioned her. She started being absurdly rude *** **** **** *** *** ****** ********* ** ** ****. After that she requested for a refund in which she said that it is non refundable and hung up the phone. We tried to call her again but she wont pick up the phone now. Also emailed her asking her to return the money and have not received anything back and it does not seem like she is wanting to cooperate. I have proof of the terms and conditions and no where does it say that the courses are non refundable. **** ********* ***** **** * ******** ****** And my wife did not learn anything about make up during the first day. The receipt number is ****** issued to *********************** (my wife) on **** ** ***** Attached are the terms and conditions also the receipt. Contact via email or phone for more details. email: ******************* or phone: **************.

    Ambber & Salma College of Esthetics & Spa is NOT a BBB Accredited Business.

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