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Business Profile

Commercial Painter

The Urban Painter

Reviews

Customer Review Ratings

3/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromEmily R

    Date: 04/10/2024

    1 star
    I strongly do not recommend hiring Urban Painters. While the quoting process and communication with the office and colour consultants was great, the work done by Tory and his crew was sloppy and careless. They didnt properly prepare the space, so paint ended up all over our hardwood floors, kitchen, and mantle. To make matters worse, the job site was left a complete disaster, with paint splatters everywhere and no effort made to clean up. The job site was left a mess each day, and when we asked them to clean the site, they suggested we clean it ourselves. They also failed to paint several areas that were clearly included in the original quote.When I raised these issues to the central office, I was assured theyd be addressed promptly. Instead, it took over 1.5 months of back-and-forth communication with a total of 4 days of workers in our house just to get them to attempt to fix the mess they made on our floors. Even then, the situation remained unresolved. The lack of professionalism and attention to detail was shocking. I wouldnt recommend Urban Painters to anyone looking for a reliable and professional painting service. Save yourself the hassle and look elsewhere.
  • Review fromValery K

    Date: 29/09/2022

    5 stars
    We have used The Urban Painter 3 times over the past 2 years on our various properties and cant say enough positive things about the entire team. **** was our painter and Gabe was our contact and everything was perfect. They did an amazing job, even coming back for a small issue. I highly recommend them.

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