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Business Profile

Concrete Repair

Wizard Crack Repair Ltd.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

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Review Details

  • Dave B

    Date: 24/02/2025

    Had wizard in to fix some foundation cracks. While most of the cracks appear fixed there were some issues that are STILL not resolved 6 months later.First off they completely missed one crack thats still in the basement floor.Secondly, they said they were filling in concrete under our furnace with concrete since the builder did a hang and drop situation with it when the house was built. Found out from another service company that the hole underneath was not at all filled in. Have pictures to demonstrate this.Thirdly, they broke a piece of trim that has gone unfixed now for 6 months. The owner *** came by and was extremely rude and condescending because I had complained three times about things. Apparently customers should just be okay with things not being completed and not say anything. She assured me the trim would at least be fixed three months ago. Havent heard a word from them since.Oh they also left concrete mixed with dangerous shards of metal and nails/screws in our backyard that I had to complain about to get them to clean up.I respected the fact that they seemed to work hard but there were too many factors that have led me to finally post this. Hoping they finally respond and fix at least the trim piece but not holding my breath.

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