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Business Profile

Decorative Concrete Contractors

Flamingo Concrete

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Decorative Concrete Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:29/09/2023

    Type:Service or Repair Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We hired Flamingo concrete end of august 2023 to start a project of pouring a large concrete pad in our backyard in September 2023. We agreed on a price and to pay once work was completed. Mid way through we were bullied to pay in full. The job was mostly done so we didnt really hesitate and to pay. We paid him $12000 for a concrete pad and has now left us stranded with a concrete pad that is unsealed, the forms for the concrete are still on, a broken fence, rock in the alley blocking a neighbours access, rebar garbage and wood garbage. We finally got a hold of him and he proceeded to tell us our job was complete. It is not complete at all and we will be out money to have someone else clean up this guys mess.

    Business Response

    Date: 01/10/2023

    Job is clean forms are out gravel is gone all mess is clean sealing products was delivered to your house if you guys want more details please let me know thank you

    Customer Answer

    Date: 05/10/2023

     
    Complaint: 20672275

    I am rejecting this response because: we asked you to REMOVE the gravel and rebar and you simply burried the rebar in the alley and spread the rock over top of it around back someone is going to get a flat tire. The bare minimum of I completed the job. You didnt remove the large piece of wood and now we have to seal the patio ourselves because you couldnt come finish the job. 

    Sincerely,

    ***************************

    Business Response

    Date: 05/10/2023

    No rebar there gravel is spray perfect with no problem all the back alley is gravel job is clean  the sealing I bought it my ***** supposed to seal the job and you guys act really agresive to him your husband grab my ***** from and was trying to smash it on the floor what kida of person you guys are ? 

    Customer Answer

    Date: 06/10/2023

     
    Complaint: 20672275

    I am rejecting this response because: because he wouldnt clean the pavement first.. we are sealing ourselves because we dont want it done half assed. Like to have proven to be a half assed kind of business. We have security footage of you calling me names on our camera- he was asking for his phone to call you because you refuse to call or text us regarding this job. Terrible company. Terrible customer service. 
    and Im pretty sure youre not licensed in the *************** to collect all the money upfront as a prepaid contractor pretty sure theres a fine for that. Lets find out shall we :) 

    Sincerely,

    ***************************

Flamingo Concrete is NOT a BBB Accredited Business.

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