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Business Profile

Express Shipping Services

Rivo

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Express Shipping Services.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromLisa J

    Date: 30/11/2022

    1 star
    Not even worthy of one star, I would avoid using this shipping company at all costs. I fought with them for almost a month to have a package delivered to me and in the end never received it. We live out in the country and I'm almost certain they just didn't want to drive out. They kept telling me 'there was no safe place to deliver it' even though I told them multiple times that there in fact were. I was also told the driver would call me to ensure delivery and I was never once called. They then asked if I still wanted my package or to have it sent back. I said I did want it, and yet they sent it back anyways.Dealing with them caused nothing but stress and frustration.

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