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Business Profile

Furnace Cleaning

Gold Furnace & Duct Cleaning

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Furnace Cleaning.

Reviews

Customer Review Ratings

3

Average of 2 Customer Reviews

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Review Details

  • Francisco L

    Date: 13/06/2023

    Scammers. I should have first checked to see if they're even a legitimate business. After they finished cleaning my furnace, the guy pulls out his calculator, acts like he is doing some math, and shows it to me and says the total comes out to $150. I say the lady on the phone yesterday said the job will cost only $119. He says no, it's flat rate $150. I say, show me an agreement, then. He doesn't. I call the number on the side of his truck. A guy answers hello. I ask if this is Gold Furnace and he hangs up. I call again. Automated voice says the number is not available. Shady. The calculator guy comes back and says, ok, ok. It's only $130. How? I ask. $119 plus tax is $125. He accepts $125. After I posted the above, initial review on another site, a woman calls me up from a 587 number that doesn't ID as the business. SHE ASKS ME TO TAKE DOWN MY REVIEW. Says it was a mistake on the part of ***** who did the furnace cleaning and taking payment. Because of that, she said, he was terminated.Regardless of what "happened", nothing in my review was fabricated - it was all accurate. I questioned her on if the business was legit, something as basic as the business address. She responded by saying the company is located downtown, in the southwest, to be precise. Address? I asked. She passes the phone to a floor director named "****". Not sure why. I repeat my question to him regarding a specific address for the company. He gives me an address right around 2nd St and *********. I drive there, and the whole street is nothing but apartment buildings. In upscale Mission, no less. So I call this 587 number and as expected, nobody answers except for this recorded voice greeting that says ********** Cleaning... please leave a message". Misleading phone number. What next?Since I paid for the service provided, I received a receipt with the business address- it's in Saddleridge NE. Why the reluctance to reveal the real business address? What's their motivation to mislead? Shady!

  • Jobindeep G

    Date: 03/09/2022

    I been contacting this company for 3 years to do my duct cleaning and dryer vent cleaning. They always do a great job keeping it professional throughout the process. These reviews below do not interpret this company, I believe it deserves 5 star review and the people working for this company are well mannered and kinds overall. I will recommend this company for anyone looking for duct cleaning work.

Gold Furnace & Duct Cleaning is NOT a BBB Accredited Business.

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