We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Furnace Sales

McAra Energy Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Furnace Sales.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:31/01/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid ***** at McAara energy for a full AC install on March 23rd, 2022, this included AC unit, AC cover, labor, and permit work (see ******** invoice).
    I asked ***** to help me also pull permits for electrical work in the garage and he told me there were no issues to get this done and he will send me an electrician (****).
    From April 29th until September 29th, 2022 I was following up with the electrician that ***** sent me. His electrician on September 29th said that he can't pull permits for the AC and garage heater as it was overloading the electrical panel. I asked **** what if we just pull permits for the AC unit and not the garage heater? He told me having the AC was still overloading the panel and the city would not pass inspection. When I went to ***** and told him that having just the AC unit installed is overloading the electrical panel and **** refused to pull permits for even just the AC unit ***** told me to contact another electrician by the name of ******. It was my assumption that ****** was sent out to complete the work that **** was sent out to do because ***** told me to tell ****** what needed to get done. ****** came by, told me there were no issues to pull permits for the AC and garage heater and we got the permit completed on December 8th (see ******** permit completion). Since ****** was an independent contractor he charged me $200 to pull the permit and $225 for labor (see ******** invoice). I have also been trying to reach ***** via phone with no call back from him to discuss. I tried calling again on Dec 22nd and he told me he was on vacation. Since I did not hear back I texted him between January 27th to January 31st. See ******** text message exchange as to why I am contacting BBB. ***** is now threating me and telling me I will be cut off if I continue to discuss this with him. and following up for the AC cover.

McAra Energy Inc. is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.