Reviews

Review Details

• Review fromAmandeep kaur J

  Date: 08/08/2023

  1 star
  One of the worst customer service ever received..They try to pass one year time frame and will extend pending things till end and one year is gone every thing is over.1)One of the wall needs to be fixed their rep told me they will do everything at annual inspection. They send Drywall guys to fix it and when it came to paint ..Rep said we dont paint walls .. I said where is my fault it was your fault when house was built it was there ...he said you have to pay from your pocket ...why should i 2 ) It took them to install just one Garage door minimum of 1.5 years 3) Garage concrete started chipping out less then a year. Water stands on one corner of garage and winter it becomes slippery ...No solution only excuses 4)siding came off from one side of the house.I sent couple emails to them recently no replies to them.

• Review fromJeela M

  Date: 16/09/2022

  1 star
  We bought a 4 year old Hopewell home house in February of 2019. That very spring, we had a significant amount of water dripping from our roof hatch and a little swelling around the window frames. We contacted the builder, Hopewell homes, and because it was within the 5 year warranty window, they sent someone out to inspect. The gentleman basically told us everything was good, our hardwood was not swelling so our humidity in the house was good, he put a little seal around our roof hatch, and said we had plenty of vents and went on his way. We trusted the inspection.We noticed a water stain on the ceiling of the master bedroom (same room the hatch is in) about a year later, so we brought someone in to do some thermal imaging to get to the bottom of it. He had a few reccomendations, he said the *** vent wasn't closing, so we had that repaired because it had fallen off track or something. He reccomended we top up the insulation in the attic, and make the attic hatch heavier to ensure no heat was escaping. Fast forward almost another year later, there is black mold seeping on to some of the trim at the base of the wall in the master bedroom. Same wall where windows have swelling in the corners, same room where there was a roof stain, in fact the windows on the main floor on the same side of the house has swelling too and we were just told to keep wiping any condesation of the windows. I contacted the thermal imaging guy, and he said there was an anomaly under the windows in the master bedroom where the porch roof meets the house, could be a vapor barrier issue, hole in the wall, so we removed some of the drywall and there is more black mold on the vapor barrier. Also were notified that 3 of the 4 roof vents were blocked w flashing, vapor barrier not sealed, poor insulation in attic and exterior wall. We are out $8000 now, and they won't do anything, even though it's all a result of poor workmanship when they built the house. Do not reccomend this builder.