Reviews
Customer Review Ratings
Average of 9 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromShannon d
Date: 13/10/2024
5 starsShannon d
Date: 13/10/2024
I first worked with Reborn Renovations back in 2018 when our family first moved to Calgary. We had some smaller projects done throughout our home, including a redesigned powder room, new bathroom countertop, built-ins in the mudroom, pantry, and primary closet, and a fireplace in the primary bedroom. I was very pleased with the work, and as such, we chose Reborn Renovations again this past summer (2024) when doing a complete kitchen renovation.
The process was smooth from start to finish. My visit to the design center was efficient and stress free. The designers worked with my ideas and helped me choose the perfect cabinet colours and countertops. I can’t say enough about my amazing project coordinator, Murray. He was excellent at communicating with me through every step of the process, and prompt to reply to my emails and texts. He went out of his way to make sure I was happy with every detail, and he took pride in the final product. I had out-of-town guests arriving in September, and he ensured that all deadlines were met so that the renovation finished on time and within budget. I’m loving my new dream kitchen; thank you Reborn Renovations!
Reborn Renovations
Date: 25/10/2024
Thank you for this awesome review *******.We're so pleased with this renovation and it's one of our personal favorites for the year.Thanks for trusting Reborn to bring this vision to life for you!Review fromMichelle B
Date: 03/04/2024
5 starsMichelle B
Date: 03/04/2024
We would highly recommend Reborn Renovations. From our initial meeting with *****, to our design appointments with ********, to our project manager ****, we always felt heard and in capable hands. We re-did the kitchen/ entire main floor, 3 bedrooms, 2 full baths and a pool room all in just over 4 months. Reborn made this large renovation ******** **** was always available for our million and one questions and truly listened to any of our concerns. He came to us with any potential issues with a solution, keeping us in the loop 100% of the way. The design studio was super fun, ******** was able to make our vision come to life. We could not be happier with the finished product.Reborn Renovations
Date: 26/07/2024
Thank you ******** for leaving us such a great review.We're very happy with the way the results of your renovation and are thrilled to hear you love them just as much.Thanks for choosing Reborn!Review fromViki M
Date: 08/02/2024
5 starsViki M
Date: 08/02/2024
Reborn recently did a primary bathroom **** and 4 bedroom revamp for **. It was a great experience from beginning to end *** design process with ******** and her team was very informative and stress free. It's great dealing with someone that understands your vision and gives great input.***** the project manager was great to work with . Always available to answer my million questions and always kept me in the loop. I would recommend them to anyone looking for that wow factor. I actually go upstairs just to stare at that beautiful bathroom sometimes. Definitely the best room in the houseReborn Renovations
Date: 09/02/2024
****, thank you very much for choosing to work with Reborn on your project and taking the time to leave us this great review.***** and ******** enjoyed working with you to bring your new space to life.It was a fun project, and we agree, the bathroom does look incredible!Thanks for choosing Reborn!Review fromJosh M
Date: 14/09/2023
5 starsJosh M
Date: 14/09/2023
Reborn had completed our main floor living area/kitchen/dining room/family room renovation in May 2023. ***** was an amazing project manager and kept the project moving. In the 4 months it took to complete it felt like there were only a handful of days that something hadn't progressed at the house. We were maybe 1-2 weeks longer than initial plan, which was reasonable give then total scope of the project. ***** was also very quick to respond to questions and concerns as well as was able to point out a few design vs reality issues long before they became a problem.We understand that there will always be something that will happen and changes will be made, but it seemed like the few issues we did have were quickly resolved and the final product was very close to initial design.The quality of the workmanship is amazing and the attention to detail was very high.My wife and I very much enjoyed the design experience with ******** as well. Having all the selection materials in one place makes it much easier to compare all the combinations. In total I believe we had 3 four hour meetings to plan and design. She had also done a very good job of combining the different styles between my wife and I.Cost wise we could have gone with cheaper companies but we were very impressed at the initial meeting with ********'s energy and early design ideas as well as some of the recent projects they had completed. Ultimately we had gone over initial budget by almost 20%. The majority of that was due to things that we knowingly added during the design phase that were either not in the preliminary quote or design elements that were focal points that exceeded the initial preliminary quote. After the design was approved, we were very close to the updated quote.I would very much recommend Reborn for your next project and will likely have them involved in future renovations at our home.Reborn Renovations
Date: 10/10/2023
Thank you for taking the time to leave such an awesome review. We're incredibly pleased with how your main floor and kitchen renovation turned out, and we're happy you love the end results and enjoyed the renovation experience working with us!Review fromTracee S
Date: 31/08/2023
5 starsTracee S
Date: 31/08/2023
We have completed 2 major renovations with Reborn on 2 separate homes. One was a full basement, the other a full main floor. Both were full tear outs which included moving all plumbing, walls, furnace & plumbing. We were very happy with both jobs. Good quality, excellent responsiveness to all our needs. They also have an excellent warranty on the work they do (which we have not needed to use!)Reborn Renovations
Date: 10/10/2023
Thank you for leaving us this great review ******! **** had a great time working on your project and we love how it all turned out! Thanks for choosing Reborn!Review fromAmanda M.
Date: 29/01/2023
5 starsAmanda M.
Date: 29/01/2023
Reborn was amazing! We turned one bathroom and closet area into two bathrooms. The outcome of the project was more than we could have asked for. Throughout the process, our project manager was transparent, considerate, and respectful, he came up with solutions to issues before bringing them to us. We couldnt have imagined a better person and company to work with.Reborn Renovations
Date: 03/02/2023
Thank you for this great review!Your project manager had nothing but great things to say about working with you on this bathroom renovation, and we think the end results turned out great.We're glad we were able to make the renovation process a great experience, and we hope we can work together again in the future. Thanks for choosing Reborn!Review fromJP E
Date: 28/10/2022
5 starsWe had an amazing experience with Reborn. They deliver on time, they accommodate our request, it was great. Most importantly we had to use our warranty recently and ****** came to fix our problems in no time and with good quality. Highly recommendReview fromJennie M
Date: 25/10/2022
5 starsJennie M
Date: 25/10/2022
We used Reborn Renovations for a whole main floor layout re-design, mudroom/laundry redesign, bathroom and bonus room renovation. ******** made the design and selection process easy and she captured the style we were looking for and was super efficient in the showroom. Our project manager, ****, was excellent to work with. He monitored and communicated the renovation process daily and kept the project moving and corrected many issues from a previous owners renovation. All the trades people were excellent. Reborn had us back in our home on the date we requested. We had some issues with our cabinet install, but it was managed professionally. We are very happy with the quality and the final results of the project. Reborn made our house into the home we wanted. We also chose reborn for their warranty. It has been a pleasure having ****** address a few renovation fixes. He takes his time and gets the job done right. I would recommend Reborn Renovations.Reborn Renovations
Date: 28/10/2022
******, thank you for taking the time to leave us this detailed review.It's always nice when we are able to get reviews from customers who have taken advantage of their 5 year warranty.********************** and the entire Reborn team had a great time working on your renovation project and think it turned out great. We're glad we were able to help turn your house into a home!Thanks for choosing Reborn!Review fromJeff A
Date: 18/09/2022
5 starsJeff A
Date: 18/09/2022
We hired Reborn Renovations to complete a total refresh of the interior of our home (2-storey with a walkout basement). The initial cost estimating process with **** gave us confidence in Reborns attention to detail and understanding of our vision for the renovation. The initial design and selection meetings with ******** and the design team were exciting as they consistently showed a strong ability to take our inspiration photos and work them into the design.Our Project Manager ****** was great to work with. We worked collaboratively with him when changes needed to be made or issues popped up. We maintained an open and positive line of communication with him at all times. He worked very hard to identify and prevent supply chain issues from impacting the end product and schedule. ******* relationship with the trades was key to ensuring the house was sufficiently ready when we were scheduled to move back in. Despite the increasing cost of supplies during the pandemic, the overall cost of the project remained within 10% of the original contract price.Reflecting on the overall performance of Reborn, we think it is only fair to note that although the design kicked off quickly, it took longer to complete than we were hoping for. Our home was sitting empty after the demolition phase for the better part of three months before the final plans were complete, which was a stressful and anxious time for us. During that time however, ****** continued to advance what he could while waiting for final drawings. In the end, the project lasted a month longer than the original target completion date. However, we take tremendous satisfaction from the fact that we have now achieved the goal of refreshing the interior of our home and we are really happy with the quality of work and how it all turned out. We have no reservations recommending Reborn to others.Reborn Renovations
Date: 21/10/2022
Thank you **** for leaving this review for us. We appreciate you taking the time to write out your experience working with Reborn. ****** had a great time working with your on the full home remodel, and we couldn't be happier with the end results.Thanks for choosing Reborn!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.