Reviews

This profile includes reviews for Shaw Communications Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Shaw Communications Inc. has 29 locations, listed below.

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  Shaw Communications Inc.

  2400 32 Ave NE Calgary, AB T2E 9A7

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  Shaw Communications Inc. (Saskatoon)

  2326 Hanselman Avenue Saskatoon, SK S7L 5Z3

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  Shaw Cable Systems

  1591 McPhee Ave Courtenay, BC V9N 3A6

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  Shaw Communications Inc.

  10450 178 St Edmonton, AB T5S 1S2

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  Shaw Cable Systems

  35 Queens Rd Duncan, BC V9L 2W1

Review Details

• Review fromMouaze Mahamat A

  Date: 20/10/2023

  1 star
  My internet was off for 2 consecutive days. I called support and they told me that they don’t know when it will be back. This is the fourth time in 4 month. The worst provider in canada. I used ****** for 4 years and never had any service disruptions. I will never recommend shaw to anyone. They don’t care about you working home and losing money

• Review fromConrad P

  Date: 02/10/2023

  1 star
  Canceled Shaw direct on September 18th_2023, on behalf of my 80 year old mother. Equipment was returned to Canada Post on September 19_2023. Shipment was tracked and delivered on Sept 26_2023. The remainder of the pre-paid month was to be pro-rated and returned by cheque. The real issue is that Shaw continued to charge her credit card even with the canceled account and returned equipment. The next and even larger issue is contacting customer service. They will have you on hold for over 30 minutes and only to have the call disconnected or a disconnected the call while you are speaking with them. This tactic is similar used by the insurance industry to discourage claims or payouts. In this case customers from leaving. It's like being in a Narcissisitic relation. By the way, I shouldn't be forced to give them a single star but this woke generation needs their participation ribbon ;)

• Review fromjasbir b

  Date: 18/09/2023

  1 star
  Worst service ever, biggest mistake switch from bell Mts Dont buy **** service, customer service so rude

• Review fromCorey B

  Date: 11/09/2023

  1 star
  Ever since the announcement of merger with *****'s my **** internet quality and connection has gone downhill big-time.Would expect better internet for the prices that are charged but seems to be getting worse on a daily basis. If no improvements are made soon you're definitely losing another customer and quite possibly many, many more!

• Review fromPaul S

  Date: 30/08/2023

  1 star
  Worst ever !!! So much wasted time dealing with this company. It has been years of Shaw calling me, telling me they can hook us up with Internet, now ******/Shaw did the same thing. So many times I would be skeptical and then be convinced that this time it’s really ready. So many phone calls and emails, all that time (literally hours upon hours !!!?!?!) I’ll never get back. I am done, will never ever ever do business to either ****** or Shaw ever ever ever !!!!! -10 Star review. What a disrespectful disgrace of a business!

• Review fromSteve R

  Date: 29/08/2023

  1 star
  Absolute disgrace of a company. They force you to lock into long-term plans with the promise of savings. Then of course there are hefty cancellation fees when you have to move. Not only that, the support is terrible and they give you outdated equipment. Buyer be warned. I'll be moving myself over to ***** where my wife has had much better service, lower prices and no contracts!

• Review fromNicole H

  Date: 27/08/2023

  1 star
  I have been with Shaw for 20 years, since the merge the customer service has been absolute garbage. I was given a "great offer" to get the "best internet" for the same price as my old contact, since getting the fastest bestest internet, I have called Shaw minimally once a week. I would call every day if I had the time and if the customer service could help. My internet drops constantly, and the customer service wait times are ridiculous. Why offer a call back feature if you have to wait 30+ minutes to speak to an agent. I should just wait on hold.... Loyal customers like me will walk away, we have online learners in our household, for the price we pay, our service should be excepital. I dont know what happened to Shaw but since the merge, it has sucked big time!

• Review fromAlyssa K

  Date: 14/08/2023

  2 stars
  Ever since refers bought out shaw they have spiked their prices customer with shaw for years get faced with activation fees ****** set up fees and if you aren't knowledgeable on setting up services your met with a $100 charge just to get going. ******* was a money focused company from the beginning I requested a supervisor had to say it 3 times for her to submit a formal to get one then come back said she talked to him and agrees with me so you don't need to speak to one. I requested one before and was told no supervisor was there technically are always to have senior staff like supervising a shift said would take my name and number one will call you back in 24 hours I tell them they never do oh yes they do I promise I waited hoping on 2 months no call. Prices spiked have brought expensive fees as I said treated horrible even worse than when was shaw. If a company refuses to let customers leave reviews ******* doesn't the takeover did not make services better

• Review fromDee P

  Date: 07/08/2023

  1 star
  Garbage, constantly crashes, out for 13 hours so far today. Not fixed yet, blue curve *****. Rural communities are never priority.

• Review fromBen C

  Date: 07/08/2023

  1 star
  Be a loyal customer and then when you need to cancel for financial reasons they will chew you up and spit you out charging you a huge bill cause they can.Bunch of corporate morons who care nothing about the customer.