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About

About This Business

We specialize in onsite jewellery repair as well as custom jewellery, all completed by our personal goldsmiths of nearly 40 years.
Our love of jewellery shows in our vast selection of one–of–a–kind coloured stone & diamond jewellery, mixed with classic everyday chains, earrings & bracelets.

BBB Accredited Since: 1/10/1998

Years in Business: 43

Business Details

BBB File Opened:
17/12/1984
Business Started:
1/5/1982
Business Management:
Carla Zeman, Owner
Anthony Bonato, Owner
Robin Gillam, Manager

Additional Contact Information

Principal Contacts
Carla Zeman, Owner
Customer Contacts
Carla Zeman, Owner
Fax numbers
Primary Fax: (403) 273-2013

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Payment methods
We also accept Visa and Master Card
Refund and Exchange Policy
Refund & Return Policy

As a local small family business we do our best to offer a quality product and our goal is to keep our customers happy.
While we are not able to offer a refund policy, we are happy to offer you a 30-day exchange, which would mean you have 30 days after receiving your item to request and complete the exchange.
You can make your exchange in store or can ship it back to us. Return shipping is at your cost.
To be eligible for exchange, your item must be in the same condition that you received it, unworn or unused, in its original packaging. You will also need the receipt or proof of purchase included in the package or bring it with you instore.
To start an exchange, please message us through CONTACT US.
Damages And Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / Non-Exchangeable Items

Certain types of items cannot be returned, such as items that enter the body (earrings and body jewellery), custom products (such as special orders or personalized items), and items that are on CLEARANCE (anything marked down 40% or more). Please get in touch if you have questions or concerns about your specific item.
We also do not accept returns on gift cards.

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