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Business Profile

New Car Dealers

Subaru of Calgary

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1.5/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromLeisa S

    Date: 07/12/2023

    1 star
    We had a very bad experience with this dealership. The car had to be returned several times to be fixed after selling it to us and stating nothing was wrong with it. the entire process was painful. At the end of it all they agreed to buy the car back. When we went in to receive our refund, the sales manager told me I could **** *******! I have never received such disgusting and disrespectful service from any dealership. I do not recommend buying a vehicle from this establishment. *** ***** ********** down the street provided world class customer service and never swore at us once. They were professional and courteous. We ended up buying a car from them. What kind of standards does Subaru Calgary hold for themselves?????
  • Review fromChris L

    Date: 15/09/2022

    2 stars

    Chris L

    Date: 15/09/2022

    Their phone lines are busy half the time and their customer service is horrible.Trying to get a hold of anyone is a waste of time. The phone numbers on ****** for them aren't even correct. When I did finally get through they didnt have any staff available and I kept getting transfered and transfered on the phone.

    Subaru of Calgary

    Date: 18/09/2022

    Thank you for the feedback. While we do routine tests on all of our systems, including phone lines, this feedback is greatly appreciated and we will work to correct this moving forward.

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