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Business Profile

Videographers

Videogenic Calgary

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Jasleen B

    Date: 19/05/2023

    Booking ***** was the worst mistake we ever made. I want to warn any couples from booking him. Early 2021 as our wedding was getting closer, we contacted him for our engagement pictures. For a few months we got no response from him, finally, about 2 weeks before our engagement shoot, he messaged ** back and assured ** he would show up, which he did. He told ** we would get our wedding videos in March 2022 and as the date approached, we reached out to see if were still on track and no response. We reached out to him MULTIPLE times with no response. I was basically following up every few weeks and heard nothing from April 2022- January 2023. ** those emails we begged and pleaded with him, it got to the point where we had to threaten legal action, in January 2023, he finally sent ** our raw videos, which were all over the place, hard to download and some of the second camera footage was missing. I know Im not the first person hes done this with, *** seen countless reviews, and have heard firsthand experiences from other friends and family friends that he hasnt delivered their videos to them or lost them. Not to mention when we were reaching out to him and not hearing back, we got our friend to reach out to say he was a new client and he was replying to him, he also shot another wedding after ours, and posted the *** on ******* but was basically ignoring ** and not replying to **. Its unfortunate that he is treating his clients like this, he is holding peoples very valuable once in a lifetime memory. It is so sad. Thankfully we had not paid the full amount to him yet, but we know people who gave a big deposit that he did not return when he couldnt fulfill the dates, or who did pay the full amount who never got their videos. I would encourage anyone thinking of going through him not to! Save your money and the save yourself some stress!

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