Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Window and Door Installation

ZZ Construction Ltd.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromPavol C

    Date: 19/01/2024

    1 star

    Pavol C

    Date: 19/01/2024

    Unprofessional service and installation, way below industry standard practice.Installation started August 28, 2023. Main door has been installed 3 times; final adjustment completed on January 15, ****. Patio door has been installed 2 times; final casing installation completed on January 15, ****. Screen for patio door is installed incorrectly.Supplied blinds compromising windows and patio door opening angle. Multiple damages to the property due to careless installation.Lies, empty promises, ignorance, false and unjustified accusations, threats.All above is well documented and can be proved.Feel free to reach out for more information.

    ZZ Construction Ltd.

    Date: 22/01/2024

    Thank you for your review and photos. Unfortunately these are all dated photos which have been rectified and your review fails to mention your failure to uphold contractual agreements which were laid out prior to work beginning. Blinds were selected and installed by you, so we cannot comment on them compromising any sort of opening as we did not install them. Patio screen was correctly installed as per manufacturer instructions and recommendations. No threats were given and further accusations will be considered libel. We are more than happy to go through arbitration with the BBB as mediator. We wish you the best in the future.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.