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Business Profile

Travel Services

Get Outside

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Travel Services.

About

About This Business

Get Outside offers unforgettable, personalized hiking and backpacking adventures in the Canadian Rockies. We cater to women of all ages looking to improve their skills. But don't worry men, you're allowed to tag along too...sometimes!

Products and Services

We offer hiking adventures across Canada. Come explore Vancouver Island, Yukon, the Canadian Rockies, Manitoba, and Nova Scotia with us!

Years in Business: 14

Business Details

BBB File Opened:
24/1/2022
Business Started:
11/2/2011
Business Started Locally:
20/6/2016
Business Incorporated:
11/2/2011
Type of Entity:
Private Limited Company by Shares (LTD)
Business Management:
Ms. Jenna Nodding, Owner

Additional Contact Information

Principal Contacts
Ms. Jenna Nodding, Owner
Customer Contacts
Ms. Jenna Nodding, Owner
Additional Websites
tripadvisor.ca/Attraction...

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Refund and Exchange Policy

CANCELLATION & MEDICAL INSURANCE

Notice of cancellation is required seven days before the scheduled tour time for day trips and 45 days for backpacking trips in order to receive a full refund, less an administration fee of $10 for day hikes and $100 for backpacking trips. If you have any questions or concerns please contact us!

Private Trips have their own cancellation policies. This would have been discussed at the time of booking. Please refer to your email communication at the time of booking. 

There will be no refunds for any cancellations, or no shows, within seven days of the scheduled tour time for day hikes and 45 days for backpacking trips.

Refunds are not provided if the trip is cancelled secondary to weather events.

Cancellation by Get Outside results in a full refund.

Cancellation as a result of a change in the COVID-19 restrictions results in a refund minus the transaction fee. 

It is acceptable for registrants to find a substitute person to take his or her place. Any monetary reimbursement or exchange is to occur between the original registrant and the substitute without Get Outside administration involvement.

Please consider trip cancellation insurance. Please also have medical insurance if you are coming from out of country.


PARK VEHICLE PASS

If your hike takes place in the National Park system and you are driving please ensure you have a valid National Park vehicle pass. This covers you for rescue insurance while in the Park.


WEATHER

We operate in all sorts of weather and mountain conditions. Private guiding trips will depend on the circumstances, but be prepared to modify trip plans. Refunds are not provided if the trip is cancelled secondary to weather events.

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