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Business Profile

Auto Accessories

Amour auto

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Accessories.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:15/01/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Took my car for aligment as per the appoinment after about 45 asked mins wait time the person said there mechanic can not open my tie rods for alignment he has tired everything it was not even cold that day and will have cut them and replace new ones well as I was there asked them to do it while waiting for them to do that there mechanic came out and said that my other parts for my steering rack were not good and he came working out with a rubber part in his hand and show me it was leaking oil and so whated me to put that part also with was over 700 dollars plus and would take over one hour to put and upon my asking that I came in for a simple alignment and why he was going on to open the other parts he said oh your needs the front end done and I told him my car did not need any work and have a mechanic who looks after my car and asked him to put back everything back and do what I came in for after about 2 hrs or so the brought my car to the front with Bill of 400 dollars plus which I paid hoping my car was all good and when I started my car it did not feel the same so I asked the owner to come and see why I have the issue of the steer wheel shaking he said that will call the mechanic and when he came he said your needs tune up and to his comments I said it was all good when he took it for alignment and now it needs tune up both him and the owner said that your car is old and it needs this and that had to go to my work and left the place dispointed and the called the next day and the did not wht to listern to me and said do what you what to do and now after 3 weeks the rubber that he took of and come out and there is leak of from that place in my garage and my car is not driver able so please all I what you is to ask them to produce and show me a cerficate of there mechanic if he a journey man or back door mechanic who has no work experience as the will not show that to me

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