Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Cleaning Services

United Maids Alberta

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cleaning Services.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromNora H

    Date: 20/05/2023

    1 star

    Nora H

    Date: 20/05/2023

    If I could give a negative rating I would, Not only did they damage our equipment, and walls. The last cleaning was horrible, exmple; floors were left un washed, mirrors were not cleaned. many more examples. I have sent two emails and have called them multiple ***** only to be ignored. They told ** they were insured, haven't seen any proof, have not paid them for the last visit.!!!!!

    United Maids Alberta

    Date: 22/05/2023

    We have been very accommodating to the client and we listened to every instruction given by the client prior to starting and they were very pleased with our services but then after a few visits it seems they changed their opinion 5 days after the cleaning.For Example floors were cleaned and dried and all windows cleaned with their solution as requested They made a decision of not paying ** which we respected and the manager had to wait for the responsible persons to come back from holiday.. She tried calling them but they were very rude and hang up Our team is highly trained and we are working to ensure we improve our services daily

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.