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Business Profile

Embroidery

Nevi's Embroidery

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromNouha T

    Date: 24/06/2024

    1 star
    Awful service! I went in on a Sunday afternoon asking to order a custom shirt for the next day. They assured me after asking numerous times that it would be done by the next morning at 11am. I got there at 11:30 and not only was it not done but the person who does them was off that day. I was pretty upset as I needed the shirt for that day. The owner said she can have it done by the next day but I wouldnt need it at that point. I told her this was awful customer service and I want my money back and thats when the theatrics started! She started screaming at the top of her lungs that I know nothing about awful customer service! She then proceeded to throw $42 at me however I pre paid $44.10!! I told her I wanted the extra $2.10 back and she said I left that as a tip! So I said a tip for what I never received my product and I want my money back! She started screaming more and eventually went to the cash and gave me $2.10. I could write more as her behaviour was absolutely insane.

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