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Business Profile

Mattresses

GoodMorning.com Inc.

Reviews

Customer Review Ratings

4.9/5 stars

Average of 1,503 Customer Reviews

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Review Details

  • Review fromGlenys B

    Date: 20/01/2023

    5 stars
    ******* online was quick and easy. The bed arrived on time and I have never slept on a better bed. I have severe arthritis and the bed is so comfortable, no hot spots. I would recommend, and I do to everyone I know, and now to everyone reading this that you will never buy a better bed and the service was exceptional.
  • Review fromJudy M

    Date: 20/01/2023

    5 stars
    We've been sleeping on the new Juno mattress since Nov. So far it is very comfortable & just the right firmness.Delivery to the house was the main reason for purchasing & pricing as well.So far very happy with it.
  • Review fromSheila M

    Date: 20/01/2023

    5 stars
    My mattress was everything Id hoped. Great price, prompt delivery, incredible comfort. Couldnt be happier.
  • Review fromErin C

    Date: 20/01/2023

    5 stars
    This is the only mattress I will ever purchase again. The shipping was amazingly quick and the bed is absolutely the most comfortable bed Ive ever slept in. I dont wake up during the night when I roll over, its that great of a sleep, I highly recommend a ******* mattress for everyone!!!
  • Review fromFred W

    Date: 20/01/2023

    5 stars
    Outstanding mattress.It is very comfortable. When I told my grandson that he could return it if he didn't like it, he said "You can't have my bed back!"We will bw ordering one for our trailer in the spring!
  • Review fromHugh B

    Date: 20/01/2023

    5 stars
    Excellent price , great value excellent delivery easy setupeasy peazy! Would buy again
  • Review fromWesley Y

    Date: 20/01/2023

    1 star

    Wesley Y

    Date: 20/01/2023

    Do not be fooled. I repeat. Do NOT be fooled by these reviews. Do yourself a favour and see if you can leave a ****** review, guess what you cant. What does that tell you ? When you purchase a ******** from this company they will hound you everyday for a review. I decided to wait and give an honest opinion. I purchased a King ******** in May 22 here we are Dec 22 and now my ******** feels like sleeping on a park bench ! Warranty claims dont want to do anything or even listen to my complaints. Terrible customer service !! Do NOT Trust this company

    GoodMorning.com Inc.

    Date: 23/01/2023

    Hi, ******. We're sorry to hear that your mattress isn't everything you hoped it would be and that you've received more review requests than you would have liked. We are eager to receive customer feedback to improve our products and service. We are in the business of honest reviews and know how important it is for customers to read reviews from verified customers. Customers can unsubscribe at any time, and we've gone ahead and removed you from our email lists. We make all our mattresses to order here in ****** with high-quality materials. Although thousands love the award-winning *******, we understand there isn't a one-size-fits-all solution to sleep, so we offer a 120-night sleep trial with each mattress purchase. Our sleep trial provides customers with up to 4 months to decide if they wish to keep or return their mattress for a full refund. We also proudly back each mattress with a 15-year warranty.Many factors influence a person's experience with or the mattress's performance. To get the most out of any mattress, it's essential to use the proper base. We do our best to inform customers how they can best care for their mattresses and what our warranty covers. Our 15-year warranty does not cover preference in firmness, and we regret the inconvenience this has caused.If you have questions about our warranty claim process or want to speak to someone about your claim, please call ************** or email [email protected].
  • Review fromCynthia H

    Date: 20/01/2023

    5 stars
    We bought a ******* mattress in the spring of 2022, great customer service, prompt delivery, and the most comfortable sleep I've had in years!
  • Review fromSandy A

    Date: 20/01/2023

    5 stars
    We absolutely love our ******* mattress!! At first when we took it out of the box, I thought not sure Ill like this the first night I had a wonderful sleep. I suffer with a chronic pain disease and normally toss and turn all night. Well I am still sleeping great. I never feel the dog or cat get on or off the bed. Never wake when ***** gets in or out of bed. Even guests have commented on what a comfortable mattress!! Now I need one in our Motorhome.
  • Review fromDean T

    Date: 20/01/2023

    5 stars
    Easy purchase online. Fast delivery. Ery happy with the bed. Even had a payment plan option which made things much easier.

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