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Business Profile

Mattresses

GoodMorning.com Inc.

Reviews

Customer Review Ratings

4.9/5 stars

Average of 1,486 Customer Reviews

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Review Details

  • Review fromBill R

    Date: 21/07/2022

    5 stars
    We've had our Novosbed mattress for nine months now, and are very happy with the product and the service we have received from the company. They supplied a nice zip-in topper at no extra charge when we requested some softening adjustment. Could use a bit more softening, but we need to contact the company about that. No complaints at this point!
  • Review fromBLair N

    Date: 21/07/2022

    5 stars
    6 months with a ******* mattress and we still love it. Also like that its a ******** company. Great service all round.
  • Review fromJoline M

    Date: 21/07/2022

    5 stars
    Great service despite shipping complications with local flooding and soooooooooo comfy!!
  • Review fromDavid A

    Date: 20/07/2022

    5 stars
    We purchased two mattresses for our king size split adjustable bed (2 x XL). The mattresses were quick to arrive and simple to expand and install. However, we found them to be quiet warm. This was at our seasonal home and even though we had exceeded their 100 day sleep guarantee, they still allowed us to choose two new mattresses of a different design and donated our initial mattresses to charity. We were fully refunded for our initial purchase and there was no shipping or pick-up fees. Unbelievable customer service in this day and age. Thank you.
  • Review fromdonald B

    Date: 15/07/2022

    5 stars
    I have had this mattress for about six months, and I am quite comfortable with it.I like it better than any other mattress I have had.DB
  • Review fromKarin N

    Date: 14/07/2022

    5 stars
    Very comfy, great service and delivery. Would purchase another one.
  • Review fromCassidy D

    Date: 14/07/2022

    5 stars
    Prompt delivery, good customer service, and a comfortable mattress. Good company
  • Review fromBeverley B

    Date: 13/07/2022

    5 stars
    This is a comfortable mattress to sleep on. It is firm enough for my needs.
  • Review fromM. E

    Date: 13/07/2022

    5 stars
    Satisfaction: 5 stars. Everything (ordering & receiving mattress) went smoothly. The product itself is of excellent quality. I recommend also purchasing the waterproof mattress cover as an extra layer of waterproofing against everyday use. We bought a king, because my husband is 6'1" and 230 lbs. The mattress supports him very comfortably and does not leave "sag". I am also able to lift & rotate the mattress by myself (I'm 5'4"), which I do approx every 6 months. We sleep better on this mattress than on traditional spring ones. Bonus is its ******** made. All in all VERY satisfied.
  • Review fromAlec F

    Date: 12/07/2022

    5 stars
    We've been really happy with the mattress. We haven't needed customer service for anything. Shipping was quick and easy.

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