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Business Profile

Moving Companies

Western Moving & Storage
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Western Moving & Storage's headquarters and its corporate-owned locations. To view all corporate locations, see

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Western Moving & Storage has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Marwan T

      Date: 01/12/2022

      Experience with this company was horrible after one of their employees was trying to stop me from checking their work and uttered racial slurs.After the bunk bed was assembled by them I noticed that the ladder was not secured properly and employee took offence that I was checking and trying to fix the issue myself. He did not offer to fix it himself and insisted on telling me that its installed properly and that I dont know anything about installing beds. I told him not to worry about it and that ** taking full responsibility of fixing the bed as I'm concerned for the safety of my kids. He walked away and cursed at me to his co-workers. He came back multiple times and spoke to me in a condescending way at which point I told him to stop being negative because its affecting everyone's morale and to let me check the bed alone. He got extremely upset and got in my face and started yelling and cursing at me so I told him to leave the house. On his way out his final words were "Go back to where you came from". I am a visible minority and this behavior is unacceptable.After they left I finally got a chance to check the bed just to find as I initially suspected it was not installed properly. Had anybody tried to climb or sleep on the top bunk it would have collapsed. Two of the screws were put in oversized holes and just left there not holding anything. I assume that individual was trying to stop me from checking just so I dont find that out. One of the other beds was missing a lot of hardware to put it together as well.I am a very calm and understanding person and I hate confronation but I was disrespected multiple times in my own home not to mention that every second word out of that individuals mouth was a curse no matter what the topic was. I'm glad my wife and kids weren't home at the time to have to listen to him.I hope this gets dealt with accordingly. It really only takes one bad apple to ruin a company's reputation.

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