We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

New Car Dealers

Kia West Edmonton

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in New Car Dealers.

Reviews

Customer Review Ratings

1

Average of 4 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Dustin M

    Date: 14/11/2023

    ***************************************************************************************** This place got slammed by *** this year for being a bunch of scam artists. Don't know how they are keeping reviews up on ******* Must be deleting bad reviews or something. Don't trust these guys and go see literally any other dealer. They won't be honest with you won't tell you what you are even buying and will blindside you with tons of add-ons to the final sale price. Have a friend who bought a car here and they had 20 grand in adons tacked on without even telling them what the add-ons are. When they asked later they wouldn't tell them and just "you signed" disgusting business practices. Hope this place gets shut down by someone. Shame on you.

  • Tania V

    Date: 16/08/2023

    6 minutes ago NEW If I could give them negative 10 stars I would!!! These guys are a joke!!! We tried to reach out to Kia West Edmonton several times and even sent an email to the dealer principal (*******************************)but got pretty much laughed at and ignored. Here in Alberta dealerships have to sell the advertised price but we were scammed almost $12k in extra charges we did not need or ask for. They told us that we needed to have the extended warranty of $3500.00 to secure our financing. It was all LIES and also illegal. The finance manager (*************************) rewrote the deal after showing us the original deal and before signing. When we tried to cancel the warranty Industrial Alliance said it was too late because it was past 10days. Then we were charged tire warranty on a used vehicle to find out they are just cheap Canadian Tire tires. Shall I go on? The advertised price was $16,900 and we paid $28,900... plus we put a deposit of $7,000. Absolutely ridiculous, and I will shame #kiawestedmonton and #kiacanada until they make it right with us!!!#scammers #kiawestedmonton #***** #shoptoyota #liars #yeglocal #badcustomerservice #kiasucks

  • Harshil A

    Date: 07/12/2022

    This dealership scammed me on the financing interest rate as soon as I realized I went back to the dealership on the same day and ask them to cancel the contract but they wouldnt help and they told me now its my problem Im stuck with the car the interest rate on the brand new car to charge me was ****%.

  • Huso H

    Date: 17/09/2022

    This dealership use illegal actions to scam customers. After you sign deposit paper,financial officer continue writing on that same sheet. And it looks like you sign and agree on all of it,but actually you only sign deposit. Kia west edmonton is worse dealership that I ever put my feet in. Stay away from this bad people

Kia West Edmonton is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.