Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Painting Contractors

Mill Creek Painters Ltd.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromJarrod B

    Date: 21/10/2024

    1 star
    They left a horrendous mess after an interior paint job. There was paint everywhere - on our curtains, floors, baseboards, toilet, vanity, front door, front steps, laundry machines, sink... it was incredibly sloppy. Some of the areas with paint mess weren't even areas that were painted.They left dust on every surface in the house - my wife and I spent our Saturday cleaning and trying to get the house back in shape. Most troubling was the complete lack of accountability. When we raised issues and provide copious photos of the mess, they had a "quality assurance manager" contact us. He offered us a 1% discount, if we were willing to sign another form. He told us again and again what a good job they did. Ignored all of the photos. Told us it was our fault for not forcing the painter to complete all the clean-up at the time of walkthrough. We would advise others to avoid this company. The sales experience was good, but that's it - which tells you where their priorities are.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.