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Business Profile

Pet Supplies

Homes Alive Pets

Reviews

This profile includes reviews for Homes Alive Pets's headquarters and its corporate-owned locations. To view all corporate locations, see

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Homes Alive Pets has 3 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 1 Customer Review

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    Review Details

    • Review frommeilanie m

      Date: 11/10/2022

      1 star
      I was a loyal customer for years. Now, you can't trust the stock even if you've placed the order and gotten confirmation. You may get a random email days later saying oh sorry we don't have that so we shipped only what we had in stock. Worse after this happened two orders in a row, I contact them before placing the order to confirm they have the stock, they say yes. So I order and again 2 days later I get a sorry we don't have it. Customer service used to be good in the past but the person who now handles it is infuriating and clearly patronizing. I used to order all *************** from them. Learnt my ****** after several failed orders in a row. I won't return. They don't care about their customers.

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