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Business Profile

Property Management

Chenjie Property Management (Division of Century 21)

This business is NOT BBB Accredited.

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1

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Review Details

  • Austin S

    Date: 25/02/2024

    Austin S

    Date: 25/02/2024

    I really wish I would have done my research about Chenjie Property Management. A simple ****** search would have saved me a nightmare.Look elsewhere. I believe this company is taking advantage of its clients.House was filthy upon move in, from drug paraphernalia, grime all over the cupboards *** even chicken bones underneath the cupboards downstairs.They tried to cover up the smell of cat urine inside the house they rent to us, claimed they had no idea about it and then back pedaled when we found their odor oxidizer inside the house. Now we have an unusable room while they come and renovate it. (It has already been months)Have had a leaking toilet since December with documented proof, when I finally got fed up with waiting and messaged them about it, they send their "maintenance" guy to fix my toilet who was completely unprepared and inexperienced. He attempted to fix it, but it still leaked afterwards. Frustrated with the water leaking for over a month I tell Chenjie that if they don't send somebody to fix it right I will do it myself, and throw them the bill.That is when Chenjie showed his true side. He then said I was scolding his staff and being aggressive towards him, and then he threatened to evict me and my family early. (I have all the texts from the moment I started dealing with these guys.)I then leave a bad review of the company on ******, shortly after it's posted the owner replies through am email at 1am saying they will not be renewing my lease at the year end. (Good riddance)The next morning he has completely filled his businesses reviews on ****** with fake 5 star reviews after asking me to remove mine.If you're a *******, he is going to s**** you around.If you're trusting him with your house? He isn't doing what his website claims he is doing.Save your money. Very dishonest business.

    Chenjie Property Management (Division of Century 21)

    Date: 25/02/2024

    ***************, Thank you for your feedback about our services and we apology for any unpleasant experience of you. We strive to provide better property management service for tenants and property owners. You may contact us anytime if you wish to resolve this issue.

Chenjie Property Management (Division of Century 21) is NOT a BBB Accredited Business.

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