About

Local BBB:

BBB Alberta and East Kootenay

BBB File Opened:

20/3/2006

Business Started:

1/1/1997

Business Incorporated:

1/1/1996

Type of Entity:

Corporation

Business Management:

Dean Taylor, President

Kathleen

Additional Information

Payment methods

WCFF Payment Terms

Individual bookings must be paid upon registration for any of our public training programs. Failure to provide payment at registration will result in cancellation of booking.  Accepted payment for Individual bookings are:

Cash
Visa
MasterCard
Interac (sorry, Visa Debit is NOT accepted)

Group and onsite bookings may be arranged to suit your company’s specific needs for training.  Corporations who are approved for credit by WCFF may register students in classes using a company purchase order.  If you would like apply to have your company added to WCFF’s Approved List, and thus invoiced for payment, please complete and return WCFF’s Application for Credit.  Corporations not yet approved for credit will be required to provide a valid credit card to book students and hold seats – the full cost of the course registrants will be charged to this card 2 days prior to the course date, unless WCFF has approved the Application for Credit.

Refund and Exchange Policy

Cancellation Policy

Western Canada Fire & First Aid reserves the right to cancel or reschedule any program that does not meet required minimum enrollment. They will make every effort to inform all registrants of the cancellation prior to the start date of the course.

Individual bookings: If a registrant is unable to attend a program, a minimum of 2-full-business days’ notice is required (prior to the date of the course) in order to receive a full refund or a transfer at no cost.  If less than 2-full-business days’ notice is provided, you will be charged the full cost of the course OR a $50.00(plus GST) fee to reschedule.  If no notice is provided, you will be charged the full fee of the course.
Onsite bookings:  If a company or organization needs to cancel an onsite booking, a minimum of 5-full-business days’ notice is required (prior to the date of the course) to receive a full refund at no additional cost.  If less than a minimum of 5-full-business days’ notice is provided, the company / organization will be charged a $500.00 (plus GST) cancellation fee.
Rescheduling Policy

Individual bookings: If a registrant is unable to attend a program, and wishes to re-schedule to a future class, a minimum of 2-full-business days’ notice (prior to the date of the course) is required to transfer at no additional cost.  The registrant must attend a rescheduled course within 30 days of the original course date.  If less than a minimum of 2-full-business days’ notice is provided, the registrant will be transferred to a future class and charged a $50 re-scheduling fee.

Onsite bookings:  If a company or organization needs to reschedule an onsite booking, a minimum of 5-full-business days’ notice is required (prior to the date of the course) to receive a transfer at no additional cost.  The onsite booking must be rescheduled within 30 days of the original course date to receive a transfer at no cost.  If a rescheduling request for an onsite booking is made with less than a minimum of 5-full-business days’ notice, a $200.00 (plus GST) rescheduling fee will apply.
“No-Show” Policy

Individual bookings: Registrants who fail to arrive for scheduled training will forfeit the full cost of registration, without refund or transfer.  Registrants who arrive late for scheduled training will not be admitted to class, and will forfeit the full cost of registration, without refund or transfer.

Onsite bookings: The Onsite Training Contract in place prior to confirmation of any onsite booking details all contractual obligations for onsite training.

Business Categories

Safety Consultants, CPR Certification, Oilfield Service, Truck Driver Training, Fire Protection Consultant, First Aid Instruction, Rescue Equipment, Safety, Safety Equipment, First Aid Supplies, Driving Training Equipment, First Aid, EMT Training