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Business Profile

Self Defense

Taegeuk Taekwondo

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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Complaint type

  • Initial Complaint

    Date:03/11/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In or around July 6 2022 I sent my son to taegeuk taekwondo Edmonton to join the school. We had previously lived in Leduc and my son was enrolled in a taekwondo class there for around 2 years. That day which was his first day he explained to me about an incident where as he explained the instructor of the school "master ***"
    (https://taegeuktaekwondo.com/master-***/) ask a female student what her age was she replied she was 17 years old and Mr *** responded by hitting the wall repeatedly and yelled your a women now. Then after the class she ran to the washroom where she cried, on the way out another student had called her and told her she forgot her bottle of water she replied she would get it next time and ran out. I further asked my son if there had been any other incidents that seemed irregular and he said he it thought it was odd that when the students "bow out" which is a bow at the end of class mr *** then asks the students to blow him a kiss. My son ****** would not and was asked repeatedly before he finally complied. I have repeatedly tried to arrange a meeting with Mr *** to resolve this as I find these incidents very concerning and as of recently he has cut off communication.

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