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Business Profile

Roofing Contractors

Atomic Roofing & Renovations Ltd

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Roofing Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:15/11/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hired to put new shingles on the roof. Workers dragged heavy tarp across 2 year old deck and ruined the deck boards. Contacted owner of company and he told me he would do whatever I wanted to make it right. We told him we wanted new deck boards and $500 towards labour. This is a massive deck and was quite costly to build so we thought this was more than fair. The owner stated that he would only offer sanding and staining of our pressure treated deck. I told him this was not an acceptable compromise as I do not stain my decks(just use water seal) and because it was only two years old! He has since ignored my texts and emails. I have not received any response from him since I told him I did not want the deck sanded and stained.

Atomic Roofing & Renovations Ltd is NOT a BBB Accredited Business.

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