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Business Profile

General Contractor

Final Grade Construction Ltd.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:20/07/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The contractor, ******* **** was hired to grade and level my mother in law (***** *******’s) property over the course of three days. During this time, the equipment broke down. Only allowing the worker to work for 3 half days. He had told her that he needed her to give a deposit in order for him to start the work. So she had given him 40% unaware that he was not licensed to take deposits. On the last day, he left early with work uncompleted. After she messaged him back with dissatisfaction. She told him that she would like him to come back and fix the property so she could pay him the remaining $2000. He told her that he could not afford the gas to get there unless she sent him 1000 the night before. He proceeded to scream and swear at her over the phone and told her that he would put a lien on her property. She told him that if he completed the work that she would pay him no problem. After being threatened, she paid him $1000 in hope that he would show up July 19, 2023. After she waited patiently for him to arrive, he never did. She messaged him asking where he was, and got no response He had taken her money and the job is still incomplete. He also left a rental equipment on her property and told her that he will not deal with it because it was breaking down. She is now left to call the rental company to try and get them to collect their tools. I am writing this complaint on her behalf, as English is her second language.

Final Grade Construction Ltd. is NOT a BBB Accredited Business.

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