Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Home Builders

Atlas Premium Home Development Ltd

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Builders.

Reviews

Customer Review Ratings

3/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromK B.

    Date: 16/11/2022

    5 stars

    K B.

    Date: 16/11/2022

    We built with Atlas Premium Homes a couple years ago and could not be happier. The end product was exactly what we wanted. Any issues we had were taken care of in a timely matter. (Even some things that could have been out fault. Oops. Thanks ******) The process through the build was made easier by the computer program they used which made communication easy and easy to keep track of. If and when we build again we will definitely be using Atlas again. KB

    Atlas Premium Home Development Ltd

    Date: 16/11/2022

    Thank you for sharing your experience with us and the amazing review. We look forward to working with you again in the future.
  • Review fromMatt G

    Date: 07/11/2022

    1 star

    Matt G

    Date: 07/11/2022

    DO NOT UTILIZE THIS HOME BUILDER, ALL SMOKING MIRRORS WITH THEM!ONE YEAR IN OUR HOME AND NOTHING BUT ISSUES ALREADY AND WONT GET FIXED! ****** HAS TANTRUMS AND VERY RUDE WHEN YOU CHALLENGE HIM ON HIS WORK, WARRANTY AND WHEN HE SAYS THINGS!HIS FAVOURITE SAYING I DONT RECALLTHERE IS NOTHING SPECIAL ABOUT HIS CUSTOM HOMES AND HEs WAY OVERPRICED! HE WILL BAD MOUTH OTHER HOMEBUILDERS, BUT IS THE WORST IVE SEEN! HONESTLY PICK ANOTHER BUILDER, I WOULD NOT RECOMMEND HIM TO ANYONE!***** **** IF I COULD I WOULDNT EVEN GIVE IT ONE STAR!

    Atlas Premium Home Development Ltd

    Date: 14/11/2022

    We are sorry to hear you are still not satisfied with the service provided. We truly did our best to remedy any items you brought to our attention immediately including providing several upgrades to the home not included in your package at no additional cost. We have completed all 3 items requested after your one-year review by Progressive new home warranty within ************************************************************** ourselves at any time if you feel there was something missed. Unfortunately, we did have to resort to communications via email or through a third party as you had called yelling and swearing at our staff and trades several times and we do not tolerate abusive behavior to anyone in or employment.***. Have a good day.

    Matt G

    Date: 14/11/2022

    As per your comment, you did NOT remedy repairs under 30 days! You never answered e-mails and when challenged you became defensive, and irate and that was numerous times! Never yelled at your staff nor contractors, just you as you are irrational. Its amazing how things are falling apart already within a year, pretty sad!Like I said I would never recommend your *** to anyone!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.