Reviews

Review Details

• Review fromKayla H

  Date: 15/11/2023

  5 stars
  10/10 recommend First Class. We purchased a new home and scheduled them to meet us at the home for the inspection to get a quote, they provided a reasonable quote and when we finally got possession of the home at noon they were at the house for 1, and finished the next morning. Professional, clean, efficient and meticulous - will be using them again for our new deck in the summer.

• Review fromKen T

  Date: 14/10/2023

  5 stars
  We are delighted with this company's performance. They came to our Town of ***** they did a very good job and the job is well done!We are planning to install solar panels after the roofing is finished.They are willing to move 4 roofing vents to different locations without extra charges. Three of our neigbours used this company to change their roofs as well. We certainly highly recommend this company for roofing and renovations.

• Review fromCynthia H

  Date: 22/11/2022

  5 stars
  We had our roof done and this company offered a good price, they were professional to deal with and got the job done in a timely manner. Highly recommend!

• Review fromRoman B

  Date: 20/10/2022

  1 star

  Roman B

  Date: 20/10/2022

  This company will refuse to provide a simple quote for roof repair and service on changing broken roof air vent and install a few crack shingles ,instead they will push for replacement of the entire roof-base on -( house is in the hail ZONE ) not the experience. Two people show up, one get in the roof and investigate-( took 40 pictures ), then they sant second person-( sales manager to make a sale for the insurance claim ). Month later Im Still waiting for the quote . ??My roof is already fix by ***** roofing company-( one hour job ). Highly recommend, friendly staff, honest and on time.
  

  First Class Roofing & Renovations

  Date: 25/10/2022

  Greetings Roman,Unfortunately, we could not assist you with the repair to your roof and do not feel that your review is an accurate representation of your interaction with First Class. When you initially contacted our office, we sent out our technician ****** to perform an inspection of your roof to address a minor repair. During the inspection, ****** noted extensive hail damage to your home. Repairing this damage would have incurred high costs. Rather than quote this work, we sent out ******, an in-house certified hail claim specialist, to assist you in putting forth a hail claim to replace your roof at minimal cost to yourself. When ****** arrived, you were aggressive and abusive towards him. You shouted at him and refused to allow him to respond or explain the purpose of his visit. We have zero tolerance for this type of behaviour towards our staff. For these reasons First Class decided not to move forward with any additional service or direct contact. We are happy to hear that you were able to have your repair request addressed. That said, we have doubt that the 70+ deficiencies recorded in ******** initial report were addressed in such a short time frame.

• Review fromAndrew T

  Date: 23/08/2022

  5 stars
  Good communication on arrival of materials to completion of work with absolutely no issues. Roofing team polite, quick and fantastic clean up job afterwards.