Reviews
This profile includes reviews for Naiad Irrigation Systems Ltd.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 29 Customer Reviews
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Review fromPhilip K
Date: 24/08/2023
5 starsPhilip K
Date: 24/08/2023
Our call to troubleshoot our antiquated system was responded to very professionally and promptly. We would highly recommend. The technician was able to provide viable options to address necessary repairs.
Naiad Irrigation Systems Ltd.
Date: 28/08/2023
Hello ******, Thank you for taking the time to provide feedback on your service. We are pleased that we were able to assist you with ************ and are glad you had a positive experience.Review fromBev B
Date: 26/06/2023
5 starsBev B
Date: 26/06/2023
We have been using Naiad Irrigation Systems for years and have consistently been very pleased with the service this company provides. Knowledgeable, competent and friendly staff. We have recommended Naiad to friends and will continue to do so!Naiad Irrigation Systems Ltd.
Date: 27/06/2023
Hello ***, thank you so much for your kind words! It has been a pleasure working with you over the years and we truly appreciate your recommendations!Review fromBill P
Date: 21/06/2023
5 starsBill P
Date: 21/06/2023
I had one sprinkler head that was not spraying in its coverage area. The appointment was booked last week for today. I was contacted by phone and email that the service technician (*******************************) was on the way. He arrived early in the time range I was provided. The sprinkler was adjusted to my satisfaction. He also verified the front yard coverage before leaving.Very excellent service.Naiad Irrigation Systems Ltd.
Date: 23/06/2023
Hi ****, Thank you so much for your positive feedback regarding your appointment with ********!Review fromJennifer M
Date: 20/06/2023
5 starsJennifer M
Date: 20/06/2023
The Naaid technician diagnosed fixed our problem efficiently and effectively. He explained what he was wrong and gave us options to fix it. We chose the option to remedy the situation immediately, which he didNaiad Irrigation Systems Ltd.
Date: 23/06/2023
Hi ********, We are so glad to hear about your positive experience with us, thank you so much for taking the time to provide this feedback!Review fromKATHRYN H
Date: 19/06/2023
5 starsKATHRYN H
Date: 19/06/2023
Very professional, prompt service. Can highly recommend. The technician was very responsive in addressing what we required.Naiad Irrigation Systems Ltd.
Date: 20/06/2023
Thank you *******, for your great review. We always appreciate receiving feedback from our clients. We are pleased that you have had a positive experience and we look forward to servicing your irrigation system for many more years.Review fromRon T
Date: 18/06/2023
5 starsRon T
Date: 18/06/2023
NAIAD was on time with updates on arrival to my residence. Service rep. was friendly, knowledgeable and actually appreciated my business. I have used a previous service company in ******* for over 20 years and each year their service declines. NAIAD will be the company of choice going forward.Well done folks...a textbook example of how to manage a business!***Naiad Irrigation Systems Ltd.
Date: 19/06/2023
Good Morning ***, Thank you so much for providing us with a great review. We are happy to hear that the service provided was up to your expectations. We look forward to providing your irrigation services for many years to come.Review fromKarl G
Date: 18/06/2023
5 starsService was on time, helpful, set up and confirmed required sprinkler operation, thanks ****!Review fromSatnam S
Date: 16/06/2023
5 starsSatnam S
Date: 16/06/2023
I have used Naiad for about 15 years now and they are just excellent. I recently had my timer controller upgraded, and from appointment to install everything was just great. I really like the appointment communications, you are reminded of upcoming appointments, when the employee is on the way and a picture of the employee. All the staff is very polite and professional.Naiad Irrigation Systems Ltd.
Date: 17/06/2023
Hello ******, thank you for taking the time to provide such a positive review. We are very happy that you are pleased with the service our irrigation professionals are able to provide. We look forward to many more years of servicing your irrigation system.Review fromWh M
Date: 01/08/2022
5 starsWh M
Date: 01/08/2022
After researching the best irrigation companies in ******* - NAIAD Irrigation Systems kept coming up as the most reliable company anytime we talked to neighbours and friends. So, we called Naiad in early Summer with some complicated problems in our very old irrigation system. We had leaks in the lines, broken valves and every sprinkler was a disaster. They were so friendly and helpful on the phone, within minutes we had a confirmed appointment a couple days later and were given updates of when our irrigation technician would arrive. Our tech, ****** was on-time, he was prepared and he got right to work. He explained the problems and had solutions for everything. He rebuilt our main lines into a protected box, tested and fixed every line and sprinkler and he even upgraded our system with this Hunter outdoor wi-fi irrigation controller. Now we use the Hydrawise app and can take care of everything from our phones! No hassle, no worrying about when or how much watering, its so easy and efficient and it even gives us comprehensive reports about our system. After ***** walked us through using the app he said hed have the office contact us to get on schedule with the Fall blow-outs. They called within a half hour and we had a confirmed appointment for winterization. To say that we received great customer service is an understatement. We had the best customer service experience from ********************! Well be booking Naiad for snow removal in the future as well. Thanks for helping us out guys!Naiad Irrigation Systems Ltd.
Date: 02/08/2022
Good morning. Thank you so very much for your kind words. We are pleased that ***** provided excellent service and was able to upgrade your irrigation system. It's always great to hear that our irrigation professionals are providing excellent service and that you also had a positive experience with our office staff. We look forward to continuing to service your irrigation system.
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