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Business Profile

Heating and Air Conditioning

True North Heating and Cooling Inc
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

5

Average of 2 Customer Reviews

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Review Details

  • Tim N

    Date: 11/12/2023

    We recently had to have our furnace replaced due to cracks in the heat exchange vents. After reading reviews and deciding to go with a local **************** company, we reached out to True North Heating and Cooling for a quote. Unfortunately, due to winter temperatures, we did not get other quotes. However, within a couple days of requesting a quote and some much appreciated scheduling adjustments by ********************** came by, did a company presentation, walked the house, took measurements and spent about 2-3 hours making sure we understood the quote and the work being performed. Our friends and family thought the quote was high, but when comparing just the cost of replacing the furnace to their furnace replacement quote from another company, they were basically the same. Our home was built in **** and what was allowed back then is not now. Adjustments were needed to our furnace ducts, return air ducts and 3 return air vents were added throughout the house since we only had one. I must say, very creative work by ****************** and crew.I work from home and have immediately noticed that the heat in the basement level is the same as the heat in the top floor, a vast improvement from the old furncace.On a side note, our hot water tank needed new duct work due to its size and a safety issue, this drastically changed our water temperature, for the better, getting hotter water quicker.I highly recommend True North Heating and Cooling.********************** and staff come as advertised; friendly, professional and knowledgeable, a great company to deal with. Thank you!T and C ***************

  • Diane C

    Date: 17/11/2023

    Theres not enough stars to recommend this company. Due installation issues with ***************** and Heating who would not even sit down with me to come to a solution, **** and his staff took phone calls and home visit with no charge to answer my questions and resolve the installation problem.They are very helpful and concerned about their customers. I was always treated respectfully. They did a wonderful job reinstalling the pipes for the furnace. I now have no noise and can sleep at night. When they took the pipes out there was water in them. Will be referring them to everyone.

True North Heating and Cooling Inc is BBB Accredited.

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