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Business Profile

Craft Dealers

My Reward Jar

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Craft Dealers.

Reviews

Customer Review Ratings

1

Average of 3 Customer Reviews

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Review Details

  • Jodie S

    Date: 10/02/2024

    I would pick 0 stars but it wont let me. Terrible customer service. Ordered item in September. They say up to 12 weeks to ship. It did get shipped in December, tracking the package it never moved. I have put a claim with canada post. They replied back that the sender needs to follow up. I have sent countless emails and Instagram message with absolutely zero reply. Id love to receive my product or a refund. They continue to post new sales but dont care about previous unfulfilled sales.

  • Laura H

    Date: 15/01/2024

    Would give zero stars if possible. Item has been lost in shipping which I understands happens, however, the lack of response from the company (My Reward Jar) is awful. Ordered in September, item didnt ship till mid December and then when the shipment got lost, I emailed 3 times and posted on their Instagram and messaged through a story and they have not responded at all. I asked what they wished to do, ****** the order or refund me and they have not responded at all. So now I am going to have to contact my credit card to get my money back, yet they continue to post about sales and giveaways and products but they dont take care of the people who have already ordered.

  • Amanda C

    Date: 13/11/2023

    Was told I would receive this product in 12 week. Have emailed seller multiple times and have gotten no responses. Have tried reaching out to her via IG as well. NOTHING! was super excited to receive product, but at this point would just like my money back! Have sent emails requesting money back based on refund guidelines, seller will not respond.

My Reward Jar is NOT a BBB Accredited Business.

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